One thing I noticed that under "concern" it states that recommended services have been postponed by customer - rear brakes at 4 mm. That the following services have been recommended but postponed. It was recommended to me that Dylan wanted to "watch" the rear brakes and that we should take a look at my next oil change. Thank you.
7/26/2021
Gerardo T. VERIFIED CUSTOMER
Matt was very helpful, knowing my situation that I was from out of town. Matt made no promises but more than exceed on how I thought the whole process would go.
7/25/2021
Kevin G. VERIFIED CUSTOMER
Second time I scheduled service to get a key made for a brand new vehicle that didn’t come with 2 sets. The salesman never called, never ordered the key, and never followed up with our purchase. After an hour of sitting around waiting for service to get our key we were told, it would be a long time. We had the appointment, we made sure the key was ordered, delivered and ready and we drove an hour to get a 5 min job completed. On top of that it’s been 100 days since we purchased our vehicle and only due to the fact that we showed up to complain about our tag found out that NJ DMV needed more information to process. We never received an update, we never received and apology. 100% self service. With the lack of new inventory coming from Toyota I hope your business failed. Complete incompetence from the top down. Thanks for not helping with any portion of this process.
7/24/2021
Carlos C. VERIFIED CUSTOMER
Service was prompt and solved my issue. Communication was also good.
7/24/2021
Mark D. VERIFIED CUSTOMER
Courtesy with fast great work!
7/23/2021
Mary O. VERIFIED CUSTOMER
Thank you JD for good communication and for checking on my warranty.
Even though there is a Toyota dealer closer to my home, their service ranks well below yours. Appreciate you!
7/22/2021
Alfred G. VERIFIED CUSTOMER
I like the service that I received from the second that I entered the shop. I also told her that I would be seeing her next week when I bring in the Highlander for service. Thank you for the job that you’re doing.
7/22/2021
Deborah D. VERIFIED CUSTOMER
Great service. Very much appreciated the willingness to fix a small bolt on my car trim that had come loose. That’s why we continue to return to Price Toyota when it’s time for a new vehicle.
7/22/2021
William L. VERIFIED CUSTOMER
Great job
7/21/2021
Althea J. VERIFIED CUSTOMER
No, comments
7/21/2021
Nikunj T. VERIFIED CUSTOMER
I felt the agent who was handling my case was not welcoming and didn’t provide details about the issue and fixes. Also had to wait for more a long time. And when I said No to get other servicing things done for the car he was least interested and took even more time to give the car. Wasn’t a great experience.
7/21/2021
Gertrude C. VERIFIED CUSTOMER
Quickly and realable.
7/21/2021
Gelco Fleet. VERIFIED CUSTOMER
Easily the best experience I’ve had at a car dealership. Dylan was professional and polite. He’s probably a great asset to Price Toyota.
7/21/2021
Diana N. VERIFIED CUSTOMER
Always courteous, friendly, knowledgable!
Service is quick