Was left stranded at work. Had a qom appt.and was told my vehicle would be done by 4 when I get off work. Service advisor would not answer text or phone calls. Had to call the main number twice to reach him. When I arrived via UBER the paperwork still was not done.
Furthermore I had to wait approximately 15 minutes until my truck was finally brought around for me. Quality of work seemed fine but customer service was sub oar.
8/24/2020
John K. VERIFIED CUSTOMER
Folks at dealership were great. Had 2009 Corolla photographed for paint recall.
8/23/2020
Maryjean L. VERIFIED CUSTOMER
Marissa Curti has been our service advisor for
many years & she is always honest and professional
8/23/2020
Joseph V. VERIFIED CUSTOMER
I was text and informed that it was time for my vehicle to be serviced. So I made appt and when I arrived I was told I can only get tire rotation and fluid check cause my vehicle didn’t have enough miles for an oil change, then I had to pay $29 for something that shouldn’t have been doné without an oil change then I was told , oh you can come in when you put 5000 more miles????? So I can come in again and pay for oil change
8/23/2020
Owen P. VERIFIED CUSTOMER
Looking forward to speaking with you
8/22/2020
Markiewicz, Michael. VERIFIED CUSTOMER
Marissa was great. Did not pressure me. Did include a price for coolant flush which i was gonna ask for a price for which i will sched next month.
8/22/2020
Michael C. VERIFIED CUSTOMER
They fit us in at the last minute. Very accommodating! Great service!
8/22/2020
Robert F. VERIFIED CUSTOMER
It was a good experience. I just watched TV until the car was finished. It didn't take as long as I thought it would. Everything was completed.
8/22/2020
Majed S. VERIFIED CUSTOMER
Thank you Marissa because you continue to prove how professional, delicate and exceptional excellent you are with your price Toyota service.
Majed
8/22/2020
Cynthia S. VERIFIED CUSTOMER
Sounds good
8/21/2020
Fatima P. VERIFIED CUSTOMER
Customer service was great.
8/21/2020
Angela B. VERIFIED CUSTOMER
Jeff was very helpful and my car is great now! I hope to work with him again.
8/21/2020
John L. VERIFIED CUSTOMER
Josh was outstanding!
8/21/2020
Raymond S. VERIFIED CUSTOMER
She was great and very friendly
8/21/2020
Madeline G. VERIFIED CUSTOMER
He is very nice and friendly. He was one of the nicest service advisor that I have never dealt with. He answer all my questions and was very polite.
8/21/2020
Karlton R. VERIFIED CUSTOMER
Marissa is awesome! Great service manager
8/20/2020
Sheherbano S. VERIFIED CUSTOMER
Highly appreciate Dacia Letts dedication and being so respectful towards her customers.
8/20/2020
Richard S. VERIFIED CUSTOMER
I am happy the recall work was completed
as scheduled. I am also please that the
rubber seal around the tail gate door was
replaced again. I hope that repair is
final this time.