Cashier needs to improved their service. Took so long to get the receipt for my returned item. so we left. took almost 1hr in the line.
1/8/2023
Rafael S. VERIFIED CUSTOMER
I’m happy and satisfied about your service thanks a lots
1/8/2023
Yesenia C. VERIFIED CUSTOMER
Hi. I left a review. I was new here, the process was not explained. It seems that my car was ready for almost and hour. When I asked the cashier what the text was, since it was just a welcome text at 10 am she said it meant they were just getting started on my car. Please place some instructions for new customers. Someone was suppose to make a follow appointment to review my brakes and no follow-up. The man that gave me the car did not tell me what was done. It was just a poor situation, please improve your communication.
1/8/2023
Ronald E. VERIFIED CUSTOMER
They ordered the wrong parts
1/8/2023
Zaira C. VERIFIED CUSTOMER
Excellent service. I am very satisfied with Jimmy’s service.
1/8/2023
Lucille S. VERIFIED CUSTOMER
Great customer service from the service advisor and the porter. Will be back.
1/8/2023
Maria M. VERIFIED CUSTOMER
Good job except took 4 hours that’s too much time for oil change
1/8/2023
Patricia C. VERIFIED CUSTOMER
Gracias muy amables
1/8/2023
Edward A. VERIFIED CUSTOMER
He ripped me off. Have a coupon showed to him. But i end up payong almost same as a regular price. Also he is not good in a customer service. Need more training for customer service. Hopefully management will take action of this matter
1/8/2023
Margarita A. VERIFIED CUSTOMER
On my drive back home from picking up my vehicle I lost two right side hubcaps due to them not being properly piped backed it after your technician rotated the tires. I look forward to hearing from Carson Toyota and how my hubcaps will be replaced.
1/7/2023
Dwan W. VERIFIED CUSTOMER
Jeramie L Jones should have used better words to describe why the price is what it is. Also he should notate his tone when speaking. I gave a good review because I believe he did the best that he could.. Thank you for your service and asking about my experience.
1/7/2023
Cipriano L. VERIFIED CUSTOMER
I thought I was getting good service until this last service. Gerry Perez was more than awesome. I loved the way he greeted me till I left.
1/7/2023
Anthony D. VERIFIED CUSTOMER
Shuttle service was very unsatisfactory. After waiting for over an hour for a ride home the attendant said they had forgotten about me and was sorry.
1/7/2023
Jorge A. VERIFIED CUSTOMER
As always, we have always received a great customer service from Bryan Cruz and the service department staff at Carson Toyota. Thank you Bryan for taking care of our 2019 Rav4 Adventure service needs & for always making is feel as a family member rather than just a number, courteous, polite and welcoming. Carson Toyota is very blessed to have Bryan on of their team.
1/7/2023
Teresa M. VERIFIED CUSTOMER
Gracias por la atencion y las explicasiones a mis preguntas muy buen servicio