I was told today when I brought my vehicle for service in November 2020 my tires were in the yellow mark. Today all 3 tires except the front driver side was yellow with a nail. I wasn't inform at my last visit that I needed brake fluid as well. Suggestions I think it's best that the service advisor go over the outcome after the vehicle has been service so the customer is aware and decide whether to go through with the recommendation or not. When the customer comes back there is some type of notation why services we're not done.
Nothing against the service advisor Jimmy he was great.
2/21/2021
Neyda A. VERIFIED CUSTOMER
BRYAN IS ALWAYS SUPER HELPFUL AND HAS A GREAT ATTITUDE. I WILL CONTINUE TO GO TO CARSON TOYOTA BECAUSE OF HIS GREAT CUSTOMER SERVICE
2/21/2021
Carolina G. VERIFIED CUSTOMER
Poor and very slow service
Need to have better system so customers don’t have to wait too long for their car being serviced
2/21/2021
John M. VERIFIED CUSTOMER
Disappointed waiting for five hours last week and last Saturday from 7:30 in the morning until 4pm I guess your priorities are small jobs because some people got there nine or ten o'clock and they left before me. They were some excuses at the end of the day, anyway I guess got to go somewhere else for service.
2/21/2021
Adriana R. VERIFIED CUSTOMER
Friendly, Quick and easy service
2/21/2021
Ana Esperanza. VERIFIED CUSTOMER
Was greeted well. Accommodated my concerns on the vehicle and was very friendly and helpful.
2/20/2021
Emely K. VERIFIED CUSTOMER
Great customer service!
2/20/2021
Michael C. VERIFIED CUSTOMER
Excellent service. I had a great experience! I’m very satisfied with the service and how I was treated. Thanks
2/20/2021
Normela U. VERIFIED CUSTOMER
Steve was the best he told me about the extended warranty and now I’m comfortable knowing that I can come in to get service for another year up to 4 to 6 more times with Toyota Carson great guy thinks
2/20/2021
Jason D. VERIFIED CUSTOMER
I bought my first new car from Yones in 1994 and I’ve been with you guys ever since.
2/20/2021
Ivan P. VERIFIED CUSTOMER
Everything was good until I noticed my vehicle leaking oil!
2/20/2021
Sasha O. VERIFIED CUSTOMER
Great service. Was very happy. Thanks a lot!
2/20/2021
Christina B. VERIFIED CUSTOMER
Excellent and efficient service. Zelenograd was very professional!
2/20/2021
Mehreteab Z. VERIFIED CUSTOMER
Thank you
2/19/2021
Josefina A. VERIFIED CUSTOMER
Only disappointed that car wash system was down.
2/19/2021
Ray K. VERIFIED CUSTOMER
Wonderful job
I do appreciate in very high level.
2/19/2021
Laquainte J. VERIFIED CUSTOMER
Adriana is an awesome service advisor! Knowledgeable, pleasant and courteous. I would refer future customers to Adriana.
2/19/2021
Patricia V. VERIFIED CUSTOMER
He was very helpful when I asked about the break pads when I should change it!
2/19/2021
Loida D. VERIFIED CUSTOMER
Just a little problem about bracket on the back truck need to be fix