This is my first time in Carson Toyota. And my experience was amazing I really appreciate Vicente’s help and for showing my husband and I he really cares about his costumers :)
12/18/2022
Maria G. VERIFIED CUSTOMER
I was giving a finish time of 12:30pm, when my appointment was at 10 am. At 1pm I saw my car being taken in for service. The service advisor never had the courtesy of informing me of the delay. When I questioned if my car had just been taken in I was given the run around. I had to make an appointment for service, I expect the same respect of my time back. My car was not returned to me until 2 pm an hour and half pass the finish time. The lack of respect for my time is unacceptable.
12/18/2022
Wilfido H. VERIFIED CUSTOMER
Thank you.
12/18/2022
Oscar O. VERIFIED CUSTOMER
Extremely satisfied and was well received. Answered all my questions and got the proper information to the questions he was unfamiliar. Great help throughout the process.
12/17/2022
Nicole T. VERIFIED CUSTOMER
Thank you Zele for your amazing customer service.
12/17/2022
Ernesto B. VERIFIED CUSTOMER
Well infomED
12/17/2022
Ichiro O. VERIFIED CUSTOMER
Quick service!
12/17/2022
Rocky A. VERIFIED CUSTOMER
I was not satisfied with the service. It felt like I was being rushed and not fully heard with the attendants as soon as I arrived. I would also love to see some customer service improvements
because the representative in charge of my car seemed bothered and made me feel like he can care less while talking to him. After my vehicle was fixed, it would have been nice if he took sometime to go over with me on any suggestions etc.. My overall experience was not great there at Carson Toyota and I would not recommend bringing their vehicle in for service at that location.
12/16/2022
Clean Habors. VERIFIED CUSTOMER
Excellent communication, professional and very friendly.
12/16/2022
Sheilah M. VERIFIED CUSTOMER
Mr. Cruz is an outstanding employee. He has earned my appreciation from the moment he came in to greet me in my vehicle, thoroughly explained each recommended service; no pressure. He was respectful, knowledgeable and attentive. He exceeded my expectations. Thank you,Mr.Cruz.
12/16/2022
Lorraine N. VERIFIED CUSTOMER
She was very courteous, and professional. She was very explicit in what my concerns were regarding my vehicle. I would highly recommend her to other clients.
12/15/2022
Richard D. VERIFIED CUSTOMER
Carson Toyota is the Best!
12/15/2022
Marcelita F. VERIFIED CUSTOMER
Thanks for your service very satisfied and good employees ????????????
12/15/2022
Jacqueline K. VERIFIED CUSTOMER
Such a pleasure dealing with a honest person
12/14/2022
Daniel E. VERIFIED CUSTOMER
Job well done!
12/14/2022
Douglas M. VERIFIED CUSTOMER
First class and caring service!
12/14/2022
Mauricio E. VERIFIED CUSTOMER
His service was exelent
12/14/2022
Mario P. VERIFIED CUSTOMER
Very nice service
Thanks
12/13/2022
Diana A. VERIFIED CUSTOMER
Thank you as always, for your excellent customer service and care
12/13/2022
Linda H. VERIFIED CUSTOMER
He was very nice. Did his job well Iwas grateful it didn't take a?long time.