The person who assist is very helpful and good person I’m so satisfied with him.
1/22/2021
Carolyn F. VERIFIED CUSTOMER
No comment
1/22/2021
Angel R. VERIFIED CUSTOMER
Great customer service, very professional and with worked with me to meet all my needs.
1/22/2021
Victoria H. VERIFIED CUSTOMER
Very helpful and pleasant?
1/22/2021
Maria A. VERIFIED CUSTOMER
James went above and beyond to help me with my Toyota. Honestly, he will be my service advisor from now on. Keep up the great work James! See you on my next service.
1/22/2021
Christopher N. VERIFIED CUSTOMER
After repairs were finished, I paid online and setup a pick up time after hours as I work til 5pm myself. After driving 45mins to Carson dealership,the keys were never put aside for me to pickup. I talked to multiple sales people who were very friendly and helpful, but we're unable to help. It forced me to drive 45mins back home without my car and arrange to arrive to work late the following day so I could drive another 45mins to pick my car up.
I also asked the service writer multiple times through out the repair. When the new tires were installed the spare tire on the driver's side front of the car was to go back in the truck and the original wheel in the trunk was to go on the car with a new tire . This was never done or even written in the paperwork .. very very disappointed in the service writer and his communication skills.. the techs who preformed the service did a great job and I still feel the dealership is a great place, although I'm rather upset with the mistakes the service writer made .
1/21/2021
Carmen N. VERIFIED CUSTOMER
I’m very happy with you guys,good service, thanks .!!
1/21/2021
Liborio O. VERIFIED CUSTOMER
A little slow just for oil change and tire rotation , something more than one hour , but in generally it was ok
1/21/2021
Karen B. VERIFIED CUSTOMER
Thank you for taking such good care of my Toyota.
1/21/2021
Daniel R. VERIFIED CUSTOMER
Adriana is friendly and takes excellent care of both of my Toyota’s. I didn’t purchase either one at your dealership but your service department is the only one that either car has ever been to, I tried two other service department’s one time but haven’t gone back to any one but yours.. Adriana is the reason! Great service advisor!
1/21/2021
Myat N. VERIFIED CUSTOMER
Very professional, very helpful, and very kind!! Did not mind answering my many questions and helped me reach the best conclusion to help fix my car. Love him!
1/21/2021
Dora S. VERIFIED CUSTOMER
Very well customer service I would always take my car to get a oil change there and find any other reason thank you
1/21/2021
Michelle J. VERIFIED CUSTOMER
Thank you so much for everything!
1/20/2021
Jacobo G. VERIFIED CUSTOMER
Great service
1/20/2021
Mariano A. VERIFIED CUSTOMER
very satisfie
1/20/2021
Jeremy I. VERIFIED CUSTOMER
Great advisor
1/20/2021
Antonio D. VERIFIED CUSTOMER
Excellent
Customer service. Thank you
1/19/2021
Arturo C. VERIFIED CUSTOMER
Excelente servicio
1/19/2021
Ricardo T. VERIFIED CUSTOMER
Adriana have never failed to take care of my 4Runner 1998
She was nice giving me updates on the status of my vehicle
And also mentioned some recommendations needed for repair.
She is definitely a great asset to the Service department at
Carson Toyota. Thanks