She was very professional and detailed when answering my questions.
1/19/2021
Jennifer T. VERIFIED CUSTOMER
Steve did a great job servicing my car,but the waiting is chaotic.that the cashier wasn’t even call me that my car is ready until I went to her and told her that I been waiting for long time I went 7:30 and I approach the cashier at 10:30 and she just barely print the paperwork’s that’s it’s done .she’s not even saying sorry in short she’s not doing anything to make the unhappy Cistomer satisfied .I was really frustrated that you work overnight and you go starlight for this Sevice and you waited extra time that I should be rested..don’t forget ,the service is not free from this dealership because We paid for it.we don’t get it for free.and then I walk outside I saw this lady that help In the service floor snd I ask my concern about the cashier .and she give me an attitude.what kind of employee you are hiring .people come here for business and we don’t get the service for free.we paid for it.you guys make sure someone will come up to fix the situation..evry customers time is always important..and make sure the customer services is always on top of priority.
1/19/2021
Anna Melissa. VERIFIED CUSTOMER
Excellent service
1/17/2021
Peter S. VERIFIED CUSTOMER
Jimmy was very friendly and helpful. He answered all of our questions.
1/17/2021
Maria G. VERIFIED CUSTOMER
Very helpful ????????
1/17/2021
Evelyn K. VERIFIED CUSTOMER
Best service, communication and courtesy by Ronald, than all other previous experience with your staff.
1/17/2021
Jose B. VERIFIED CUSTOMER
I Pay more than 500 dollar dnd my car is same, don't fixt goog
1/17/2021
Jessica A. VERIFIED CUSTOMER
Thanks for your help Steve valdovinos, I'm looking forward to see you on my next schedule maintenance. Well done Sir!
1/17/2021
Marilou S. VERIFIED CUSTOMER
very satisfied with eric cruz
1/17/2021
Cecilia A. VERIFIED CUSTOMER
All safety protocols were observed. Appreciate the courteous service. Thank you!
1/17/2021
Juan Q. VERIFIED CUSTOMER
Good
1/16/2021
Jose P. VERIFIED CUSTOMER
Adriana and the rest of the team did a wonderful job. I'm so glad to see you guys have improved so much. I have not been to your dealership since 2011 because of a bad experience with your sales team. I have bought 2 additional corrolas, 2 2017 models which I went and got from Cabe Toyota in Long Beach. I only went back today to you to take of an air bag recall. But after seeing what you guys are doing custoner service wise I'm currently considering going back to you guys for my next vehicle purchase.
1/16/2021
Carolynn L. VERIFIED CUSTOMER
My customer experience at Carson Toyota has always been stellar, and today was no different. I live in Los Angeles in the 90008 ZIP Code. Culver City Toyota is much closer to my home location but my experience when trying to purchase my Prius C was extremely bad at Culver City Toyota and not much better at Santa Monica Toyota. I ended up purchasing my Prius from Carson Toyota and so, based upon that wonderful sales experience, I decided to go a little bit further to get excellent service. The phrase “Dance with the one that brung ‘ya” comes to mind. Thanks for the excellent service!
1/16/2021
Ernestine B. VERIFIED CUSTOMER
Your service department was so professional and helpful.
1/16/2021
Leo S. VERIFIED CUSTOMER
No comments
1/16/2021
Marina M. VERIFIED CUSTOMER
He is an exceptional employee and provides outstanding customer service. He is an asset to your company.