James was excellent. He quickly checked that the recall fuel pump was available and explained the R&R process. James advised that there may be a slight fuel smell since the fuel pump access was thru the back seat. The R&R was done quickly, a little over 2 hrs. Excellent service.
1/6/2021
Theodore W. VERIFIED CUSTOMER
You folks are the best.
1/6/2021
Naomi O. VERIFIED CUSTOMER
He was professional. Helped answer all my questions even after I went home and was overlooking my invoice. Very helpful in assisting me. Would ask for him on my subsequent visits
1/6/2021
Patricio L. VERIFIED CUSTOMER
No te explican las especiales o los servicios que necesita el carro antes de tiempo sino después lo dicen
1/6/2021
Jacqueline K. VERIFIED CUSTOMER
Very nice and personable staff
1/6/2021
Carlos U. VERIFIED CUSTOMER
Everyone was great.
1/5/2021
Yolanda V. VERIFIED CUSTOMER
Great and fast service
1/5/2021
Evangeline S. VERIFIED CUSTOMER
Adriana was really knowledgeable and helpful!
1/5/2021
Eduardo R. VERIFIED CUSTOMER
As always, great service.
Thank you Juan
1/5/2021
Rafaela R. VERIFIED CUSTOMER
Mr. González was cordial and responded to my concerns promptly.
1/5/2021
Jeremias M. VERIFIED CUSTOMER
Not satisfied
1/5/2021
Emelinda M. VERIFIED CUSTOMER
Thank you
1/5/2021
Jesus L. VERIFIED CUSTOMER
I’m very glad I purchase a Toyota, this was my first brand new Toyota and I’m very pleased with everything, the service and how they treated me when I fo to do the services.... Thanks
1/5/2021
Zenghua T. VERIFIED CUSTOMER
Thanks for Stephany Martin ‘s helping ! That’s a good guy ! May I ask a question?
Actually how long should I change the oil ?
1/5/2021
Elia V. VERIFIED CUSTOMER
No hicieron el cambio de aceite porque?
1/3/2021
Irene V. VERIFIED CUSTOMER
Very pleasant experience, thank you!
1/3/2021
Maria C. VERIFIED CUSTOMER
Mr. Herrera is receptive to all my inquiries. He has good rapport with his customers. He is an asset to your company.
1/3/2021
Teresita A. VERIFIED CUSTOMER
I hope that you gonna maintain your good service. And very nice people
1/3/2021
Ariel S. VERIFIED CUSTOMER
We never met the person listed as the individual that helped us with our car. When we asked about the paperwork three different times to a staff member, he told us to go to the car service desk. At the car service desk, they either did not know what we were talking about or they did not care. Three different people were asked multiple times for some sort of documentation of the service that was paid for and no one seemed to want to help. We eventually received the paperwork for the service performed from the fourth person we spoke to.
I would appreciate if the staff was more helpful and considerate to other people’s time and energy.