I WAITED 3 HRS FOR THE SIMPLE CHANGE OIL TO BE DONE. I WAS EXPECTING A FASTER SERVICE SINCE I SET UP APPOINTMENT AHEAD OF TIME. THE COSTUMER SERVICE CANT EVEN PROVIDE ME WITH ESTIMATE TIME FRAME...HAD I KNOWN THAT IT WOULD TAKE THAT LONG I SHOULD HAVE OPTED TO JUST PICK UP THE CAR LATER ...BUT THE SERVICE COORDINATOR ASKED ME IF I WILL WAIT OR BE BACK AT A LATER TIME...I WAS EXPECTING MAXIMUM OF 2 HRS ONLY..IF I HAD NOT WENT TO TJE CASHIER 3X THEY WILL NOT EXPEDITE
12/18/2020
Karen M. VERIFIED CUSTOMER
Bryan was amazing
12/18/2020
Lucia R. VERIFIED CUSTOMER
La experiencia con Brian godinez fue excelente el es muy amable con los clientes muchas gracias le doy a el 5 ?????
12/18/2020
Efren L. VERIFIED CUSTOMER
Very satisfied with the service to my ????
12/17/2020
Harry T. VERIFIED CUSTOMER
Brought car in at seven in the morning.
Got out at 8:40am.for oil change. First in line. For oil change that is a long wait
12/17/2020
Carmen G. VERIFIED CUSTOMER
I was not satisfied with the overall experience to take my car there. I waited two and a half hours for just a change of oil and I don’t even think they did it because I don’t run my car more than three thousand miles! I was there at eight- thirty and saw people that came after me and leave right away. I was the last to leave. Then your service advisor told me that one of my tires had a mal function I ask if they were able to fix it since I live far and had to use the freeway to go home, she said they didn’t do that, so me being a 72 yr senior had to take my chances to get home!
12/17/2020
German W. VERIFIED CUSTOMER
Ronald was great! Super quick with communication and immediately let me know what was wrong with my car. He gave me options on what I could and should do and helped prioritized which maintenance items were of most importance.
12/17/2020
Kamran G. VERIFIED CUSTOMER
Happy holidays
Be safe
Wear a face mask and put on gloves
12/16/2020
Janie F. VERIFIED CUSTOMER
Bryan is always very helpful,knowledgeable,and pleasant.
I always make my appointment to be
advised by Bryan. I trust what he tells me about the service that my car need.
I always leave Bryan with a positive feeling knowing that I've been well taken care of. Bryan provide me with outstanding service and I always look forward to working with him on all of my visits to Carson Toyota.
12/16/2020
Teresa C. VERIFIED CUSTOMER
Es muy profesional y siempre responde mis preguntas muy amable
12/16/2020
Cruz S. VERIFIED CUSTOMER
Thank you for your service is extraordinary.Thank you for everything.
12/16/2020
Dianne P. VERIFIED CUSTOMER
Very pleasant man! Helpfully and my car was ready early!
12/16/2020
Melvin C. VERIFIED CUSTOMER
Great job
12/15/2020
Jose V. VERIFIED CUSTOMER
Good service! very fast!
12/15/2020
Cecilia Pilapil. VERIFIED CUSTOMER
HUR........RAH keep up the good work well than. Highly recommended the service to friends
12/15/2020
Steven E. VERIFIED CUSTOMER
Was great experience awesome customer service
12/15/2020
Blancairia N. VERIFIED CUSTOMER
Muy Excelente Trato con los Clientes. Mr. Valdominos
12/15/2020
Florante Quiambao. VERIFIED CUSTOMER
Stephany was very helpful and satissatisfied my concern.keep up the good job your doing.God Bless.
12/15/2020
Stefan C. VERIFIED CUSTOMER
Everything ran very smoothly from beginning to end. Great team, great service. Thank you!