Great customer service. Will definitely come back to Jonathon.
11/3/2020
Francis A. VERIFIED CUSTOMER
The service was excellent but with only problem, nobody called me that the service was done not like other Toyota service centers that they call you if the work is done. I waited for mot than two hours and I approached the cashier to inquire the status of my a
Car and I found out it was done. Toyota Glendale always give a good service. Mr Andrew was a good service rep. He followed up my ride but he never call back that my car was done.
11/3/2020
Luis C. VERIFIED CUSTOMER
I was expecting the service advisor to explain me by the end of the service,what was performed on my car,but, she never did that.
The service in DCH Torrance Toyota, is a lot better than Carson Toyota.
11/2/2020
Joni B. VERIFIED CUSTOMER
Ronald Gonzalez kept me updated about my vehicle in a timely manner and made every effort to keep costs within my budget.
11/1/2020
Ricardo L. VERIFIED CUSTOMER
Job well done.
10/31/2020
Winston C. VERIFIED CUSTOMER
I came in to see why the alarm in our 1999 Avalon kept going off on it's own with no reason. Jim had the team run the diagnostics and in the end, found a leaky battery was the reason. While there with Jim I asked about a few parts for the seatbelts and the lever that adjusts the seat. As the car is older, parts are not readily available nationwide, so Jim searched for the two parts and was able to find both parts. For one of them, there were only 4 nationwide. We purchased the car two years ago with on 90,000 miles on it and it now still has only 117,000 miles recordded. Jim is assisting us to keep it running in great condition! I really appreciate his care and assistance.
10/31/2020
Patricia S. VERIFIED CUSTOMER
Mr. Clark took my car right in with my appointment, he did a great job in getting the service done on my car. Great personality.????????
10/31/2020
Gustavo Hernandez. VERIFIED CUSTOMER
Every thing is fine no comet yet
10/31/2020
Marco G. VERIFIED CUSTOMER
Wait time is way to long. I had an appointment at 7:30am, it took them over an hour to finish the oil change. If It wasn’t for the free oil changes I would rather do them myself. It takes about fifteen to twenty minutes max.
10/31/2020
Antoinette D. VERIFIED CUSTOMER
Hexiquio Herrera was very knowledgeable and answered all questions and concerns that we had about the service we received.
10/31/2020
Roy B. VERIFIED CUSTOMER
There wasn’t any pressure from Bryan. As an advisor, my vehicle’s needs were explained straightforward w/ the pros & cons of handling now or later. During this COVID-19 season, I’m driving less yet Bryan “tactfully” & respectively suggested that I keep an eye on the dealer recommended service intervals (I missed one interval because I had not reached the mileage “on the windshield sticker after my previous service). What I thought would be service where by I could wait turned out “uh uh”. Bryan arranged for the shuttle to take me home.
10/31/2020
Christine V. VERIFIED CUSTOMER
Bryan was wonderful! As you are the experts, I’m hopeful the technicians who worked on my car did their job. The only thing that could be improved was the cost, and...when you sent this text!!! 7am on a Saturday is too early!!!????
10/31/2020
Jane A. VERIFIED CUSTOMER
Jim was so helpful
10/31/2020
Ed N. VERIFIED CUSTOMER
Bryan provided excellent service!!! He was informative and helped me with all of my car needs and pricing. I can’t express how appreciative I was when he put my car through a quick wash. The extra mile he went goes a long way for me. I will continue to service my car here because of the stellar service!
10/31/2020
Mary R. VERIFIED CUSTOMER
Satisfied with the service and looking forward for my next visit
10/30/2020
Priscilla C. VERIFIED CUSTOMER
Ronald handled the service very quick and made it very easy for me to be in and out!
10/30/2020
William L. VERIFIED CUSTOMER
2 hours service became 2 1/2 hours. I had to ask what was up and found out it was already finished but not communicated to Bryan (?) If I hadn’t asked how long would I have waited?
10/30/2020
Bonifacia F. VERIFIED CUSTOMER
You deserved a 5 stars rating so with Jim !!!
10/30/2020
Steven E. VERIFIED CUSTOMER
Johnathan perez once again provided above and beyond service experience