Carson Toyota Auto Repair Service

I valued Jaime’s service. He seemed honest and was straightforward and friendly. I appreciated that. Also, a shout out to the mechanic(s) who got the job done with a quickness - nice!

Thanks for exceptional service

Good customer service. Keep me posted on additional service needed. I’m fully satisfied on today’s service. Thanks to Adriana **** and entire Toyota team.

I haven’t get my car to service today. Don’t know what are you talking about. Now I am worry that my info is been used from others. My husband did call to you guys and after he was sent from person to person ended up leaving a voice mail and until this minute no one even care to call back. We are satisfied with your service? A BIG NO!!!

Overall everything was very excellent

Much better than the last time I had in terms of the advisor that served me. Thanks

Great customer service

I brought the 2 year old van in because the part where the visor connects to the roof of the car came off. That really shouldn't happen because it's only two years old with only about 15,700 miles in it. I am very careful and so is my whole family when he handle the van.I asked to make sure that they don't touch the cloth upholstery on the ceiling and visor with dirty hands. I am very particular about that. So I told Jerry before they worked on my car. He assured me that they will take care of my van. When it came back it had multiple black stain marks on both visors. The piece that came off was still loose. I compared it to the other side and it was still moving from Side to side. The gray piece that came loose also was damaged after the service was done. It had pry marks, the hard plastic material Ube white spots (this usually happens when you bend hard plastic material). I asked for it to be replaced and they said they have to get approval from the manager. The van is in a worse shape than before I brought it in. My van was damaged while it was being fixed. I brought it there to be fixed. It's a waste of my time. Now I have to go back there to show them that they did poor detailing on the blacks stains because I can still see them.

Tracy was a true professional. She made my service experience fun.

Alex was awesome, I really appreciated him and Jason, They worked together in getting my car, repair taken care of. Alex I can't say enough as to how much you helped me in this whole stressful ordeal. You never know what people are going through in life, I'm struggling financially, and the discount that was given was a huge blessing. Thanks again Alex and Jason

Everythink good

Good job Gerry, the sdvisor. Keep it up .

Toman mucho tiempo para efectuar un cambio de aceite, no tiene sentido acer cita

Tracy was very helpful, kind and very professional. I’m very pleased with everything. Have a happy holiday!!!

Awesome and completely satisfied

Service was quick, complete and employees polite and professional.

Tracy went above and beyond for me today. She answered all my questions and made me feel very comfortable today. I will highly recommend my family and friends to go to Tracy with their car needs. Again i can not thank her enough for today.

Was told it would take 2 hours. After 3 hours I asked and it seemed that it was already ready. I would have had to wait longer if I didn't inquire about my car

Tracy gave the best customer service I’ve ever had, thank you!

Mr Gerardo was professional and very helpful at the moment of choose the right product for my car