Eric was informative about Toyota products and service and he was professional and polite.
6/27/2020
Irma G. VERIFIED CUSTOMER
Yes good service .thanks...
6/27/2020
Marcos S. VERIFIED CUSTOMER
Very fast and great price
6/27/2020
Juan K. VERIFIED CUSTOMER
yes was very friendly and professional
6/27/2020
Bonnie B. VERIFIED CUSTOMER
Excellent service!
6/26/2020
Daniel P. VERIFIED CUSTOMER
He was great. Informative & not pushy.
6/26/2020
John M. VERIFIED CUSTOMER
I felt like your service advisor wrote off my problem as MY problem. I was a little taken back, so I asked if I should just turn around and leave. He said they’d check my radio since I was there. The service team ended up updating the radio software. In the future I would ask the advisor to listen to the customer before guessing that my phone was the problem. I am still experiencing problems. And have read online that toyota vehicle from the same year as mine have the same issues. I’m surprised the service advisor didn’t know this. Thank you.
6/26/2020
Barbara J. VERIFIED CUSTOMER
This was my first time having Adrianna as my service advisor. I was very pleased with her professionalism in helping me determine what kind of service I definitely needed and could afford at this time. I will request her for my next appointment.
6/26/2020
Alfredo L. VERIFIED CUSTOMER
Great customer service.
6/26/2020
Stephen N. VERIFIED CUSTOMER
Ronald was great! Very professional and very thorough. Great job !
6/26/2020
Charlene V. VERIFIED CUSTOMER
She was very nice and professional.
6/25/2020
Victoria R. VERIFIED CUSTOMER
Wasn’t satisfied with the cost. I am thinking about going back to letting my former Toyota dealership service my car..
6/25/2020
Rigoberto C. VERIFIED CUSTOMER
Service was great thank you
6/25/2020
Ricardo J. VERIFIED CUSTOMER
Took car in to check out air bag light. Refuse the repair due to cost and with all this covid on tight budget. Now tell me why after this visit my fuel pump goes out? And I drove this car to San Francisco a week before with no issues. What a coincidence it goes bad after my visit with you all. Guess this last time I’m going there and will share my story with family and friends.
6/25/2020
Christine V. VERIFIED CUSTOMER
Bryan was great! Kept me continually informed and very helpful. Superb employee!
6/25/2020
Guadalupe C. VERIFIED CUSTOMER
When my vehicle was done from the service, the representative never told me what they found or what was performed on the vehicle. It was my first time there. Where I usually take my vehicle they always let me know how the inspection went, or if they found any recomendations.
6/25/2020
Ruel Y. VERIFIED CUSTOMER
Jonathan is very accommodating.
6/25/2020
Alejandra B. VERIFIED CUSTOMER
Great customer service and very knowledgeable feedback when asking the service representative questions about my vehicle will highly recommend to other people to get their car service at Carson Toyota.
6/25/2020
Cherrie Grace. VERIFIED CUSTOMER
Big thanks to Bryan for keeping me updated throughout....and a washed car!