Mr Perez was great. He was helpful, courteous, and professional. I definitely would give him a call for future service needed for my Toyota. I give him two ???? up. 10+ from scale 1to 10. He was awesome.
However; the rest of the experience wasn’t the same. I don’t understand how making an appointment makes a difference. I thought that with an appointment I wouldn’t have to wait too long. I don’t mind waiting but two hours plus is too much time. Especially if I had an appointment. You don’t need to call me to apologize or explain or anything else, I’m just giving you feedback. Furthermore, I purchased the service package Mr Perez offered, so I will be back to service my Toyota again. Just please try to reduce the waiting time. Like I said two hours is way too much time, even when your lounge is as nice as it is. Thank you
6/24/2020
Edgar F. VERIFIED CUSTOMER
Job well done
6/24/2020
Herlinda Q. VERIFIED CUSTOMER
Very kind and informative
6/24/2020
Michael D. VERIFIED CUSTOMER
The only thing I was not satisfied with was there was no document stating what was done on my vehicle. It was a routine maintenance appointment, but I want to know how much tread is on my tires? How much brake pad I have left on my tires? And to confirm that my tires were inflated to the correct pressure, and that my fluids were in fact checked over. Thank you
6/24/2020
Jerry P. VERIFIED CUSTOMER
Welll you guys did an amazing job on my truck. I also Really appreciated Eric Jesus Enriquez taking care of me. All the questions and concerns I had, he either quickly answered them or called someone to get my questions answered .
Thank you Eric.
Respectfully,
Jerry P
6/23/2020
Rocio O. VERIFIED CUSTOMER
Ronald was great, he was friendly and gave great services, he tried every to help me.
6/23/2020
Hazel F. VERIFIED CUSTOMER
Thank you for the service. This was the first time ever I left there early. So thank you Jonathan for such a swift service thank you for everything. Keep up the good work Carson Toyota
6/23/2020
Thea K. VERIFIED CUSTOMER
The sales person that was helping me was not a good fit I feel like she was busy and she had too many customers.
6/23/2020
Julia D. VERIFIED CUSTOMER
Everything it was as I expected to be. On time, I'm happy with the service provided.
6/23/2020
John O. VERIFIED CUSTOMER
Ronald Gonzalez was very very courteous made me feel very comfortable he offered suggestions on maintenance for my vehicle and advise me of my future service for my vehicle coming up he also asked if I had any concerns regarding my vehicle or if I needed any information regarding my vehicle Great job
6/23/2020
Fidel B. VERIFIED CUSTOMER
Todo vien
6/23/2020
Lissette B. VERIFIED CUSTOMER
Bryan always does an amazing job. He throughly explains the maintenance and pricing and follows up with any findings and suggestions. I trust Bryan to give the best advice and service.
6/22/2020
Salina S. VERIFIED CUSTOMER
Bryan was attentive and listened to me and my needs. I came from corona and he made sure to keep good communication throughout the process to ensure I had ample notice for my driving time.
6/22/2020
Roque G. VERIFIED CUSTOMER
I've been talking my car to get service here since I've bought it this was the first time they did not do a carwash at the end