This Dealership and its staff are great people, kind, courteous, and well trained. Thank you for your outstanding service.
6/12/2020
Ana R. VERIFIED CUSTOMER
Excellent service, mr juan explains to me everything about my vat
6/12/2020
Alejandro D. VERIFIED CUSTOMER
Mi carro tiene una falla y no me lo arreglaron ni si quiera me mencionaron eso ignoraron el problema
6/12/2020
Neal T. VERIFIED CUSTOMER
Thank you veryMuch Toyota thank you for your service is wonderful you guys are truly number one thank you
6/12/2020
Jose P. VERIFIED CUSTOMER
Thank you for the updates on the status of the car. It helps during our waiting time.
6/12/2020
Ronnie K. VERIFIED CUSTOMER
Good job.
6/12/2020
Yurina B. VERIFIED CUSTOMER
the service very good the attention of the people also thank you very much.
6/12/2020
Marife R. VERIFIED CUSTOMER
Excellent
6/11/2020
Jennifer C. VERIFIED CUSTOMER
Thank you for your professionalism and efficiency!
6/11/2020
Galen H. VERIFIED CUSTOMER
Professional, friendly, straight and straightforward with no upsell.
Thanks!!
6/11/2020
Myint O. VERIFIED CUSTOMER
Everybody very nice and respectful, take only one hour
Thank you
6/11/2020
Gilberth M. VERIFIED CUSTOMER
Very helpful the only thing I suggest to add to service is a free car wash n vacuum the vehicle this just a suggestion to better more service n recommended thanks
6/11/2020
Javosski R. VERIFIED CUSTOMER
Very nice young man Very pleased with my service today thank you
6/11/2020
Maurice B. VERIFIED CUSTOMER
He was very professional about his job. He was a very courteous sales person definitely a people person I would recommend him for that type of work any day.
6/11/2020
Lena H. VERIFIED CUSTOMER
Bryan has seamless customer service. Very nice guy. I live in Riverside and come down to Carson..
6/11/2020
Nancy L. VERIFIED CUSTOMER
Would have been nice if the maintenance reminder that comes on every time you start the car had been reset. The owners manual is impossible to understand.
6/11/2020
Pamela W. VERIFIED CUSTOMER
As I have stated on many of your feedback survey your reps need to engage when they first meet their customer. What I mean by this is ex... Hello my name is,
What will we be helping you with today.
I don’t understand how and/or why they don’t introduce themselves. I have always had to request their names. This is the simplest part of customer contact.
Also it should be a rule to ask the customer things like is there something else we can do ex.....car wash, air freshener, etc.
These are just some suggestions of customer service I haven’t seen here and wanted to suggest. Adriana was pleasant once I asked her her name and took a card. Not sure if she is new but I had another request and it totally slipped my mind and I wasn’t asked if I needed anything else. This is what’s call a missed opportunity for business.
6/11/2020
Juan B. VERIFIED CUSTOMER
Great costumer service ! Great advisors and my truck is running lk mew so thanks you again team !