I’m completely happy with the service You provided on my car as well with your customer service.
6/5/2020
Natalie C. VERIFIED CUSTOMER
I brought my car in to Service for an extended crank issue. No start. The vehicle cranks for a extended period of time before it starts. Only 2 hours later I received a call saying the car is ready to be picked up. I was informed that they tested the battery and it was at 25% life which would make sense due to the extended crank issue. No reason was provided of why the extended crank was happening. The issue was blamed on the battery from the start of the service and no other explanation was provided of what the cause could be. Since I was told nothing was wrong with my vehicle I drove it later that evening, just to experience the same issue again of a no start and was stranded at a further destination that night. It has been an on going gamble every time I turn the vehicle off and hoping it starts again. I feel my vehicle was improperly diagnosed for a extended no start condition.
6/5/2020
Michael And. VERIFIED CUSTOMER
Eric was fantastic and the technician Carlos was great!
I won’t go to any other Toyota dealer than Carson Toyota as long as Eric and Carlos are there!
6/5/2020
Juliet D. VERIFIED CUSTOMER
My car was service and they found something wrong that was covered under warranty.
Thank you for the service,
6/5/2020
Eddie E. VERIFIED CUSTOMER
Good customer service
6/5/2020
Carolyn J. VERIFIED CUSTOMER
Eric was very informative and helpful to apply current discounts as I inquired. He was so polite and showed concern to have my vintage model keep at its best operation.
6/5/2020
Myrna M. VERIFIED CUSTOMER
Good job
6/5/2020
Alberto C. VERIFIED CUSTOMER
Keep up the good service that you have.
6/5/2020
Derek G. VERIFIED CUSTOMER
Thanks for taking good care of my car. The service was done pretty quickly.
6/4/2020
Juan C. VERIFIED CUSTOMER
He was nice and friendly answers all my questions.
6/4/2020
Martin B. VERIFIED CUSTOMER
Jim is always on point with his work and service provided to me. Awesome job Jim thank you
6/3/2020
Jose G. VERIFIED CUSTOMER
Thanks for the great work!
6/3/2020
Rosa R. VERIFIED CUSTOMER
Buena atencio y servicio.
6/3/2020
Brianna E. VERIFIED CUSTOMER
Juan G Esquer delivered phenomenal customer service, all while upholding Toyota’s customer service philosophy. He exuded care in answering all of my questions regarding my vehicle, as well as keeping me updated on the progress. Juan is the epitome of excellent customer service, and I feel comfortable in turning to Toyota for all future car concerns.
6/3/2020
Jorge R. VERIFIED CUSTOMER
N/a
6/3/2020
Excela C. VERIFIED CUSTOMER
Always satisfied with your service.
Thank you!
6/3/2020
Anastacio D. VERIFIED CUSTOMER
Excellent service
6/3/2020
Timothy P. VERIFIED CUSTOMER
That's just fine.
6/3/2020
Norma V. VERIFIED CUSTOMER
Very good service
6/3/2020
Josefina T. VERIFIED CUSTOMER
I could tell the diffrence done after thr car was service. Thank you