Bad WiFi for guests.. I had planned on doing some work online while waiting for my vehicle to be serviced, and that was not possible. The guest WiFi was unavailable the entire time even with multiple attempts to connect; even with tips from employees on where to sit to get a signal.
However, the person to person customer service experience was very good.
2/26/2020
Cecile R. VERIFIED CUSTOMER
Helpful service guys( jonathan perez)
2/26/2020
Diane M. VERIFIED CUSTOMER
Patty is always professional and knowledgeable about my car's problems. I never feel like I'm getting the runaround with her. She is always upfront and honest with me.
2/26/2020
Carla A. VERIFIED CUSTOMER
Wonderful customer service
2/26/2020
Faye W. VERIFIED CUSTOMER
Excellent service from beginning to the end. Completely satisfied.
2/26/2020
Jose M. VERIFIED CUSTOMER
Extremely smooth. This was my first time coming into a dealership service center and didn’t really know what to expect. Patty took me in, explained everything and made sure made sure I was taken care of.
2/26/2020
Perlita R. VERIFIED CUSTOMER
Thank you love the service
2/26/2020
Leonard L. VERIFIED CUSTOMER
Job well done
2/25/2020
Jerson P. VERIFIED CUSTOMER
I liked the service and everything was done very quickly
2/25/2020
Sandra E. VERIFIED CUSTOMER
Jonathan was so helpful and kept me updated throughout the entire process.
2/25/2020
Philip G. VERIFIED CUSTOMER
Very satisfied
2/25/2020
Patricia T. VERIFIED CUSTOMER
Awesome
2/25/2020
Jan Michael. VERIFIED CUSTOMER
They shouldn’t touch all the controls on the steering wheel. If so, make sure they put it back. Especially with the XSE and XLE models like mine. Because those controls are complicated.
2/25/2020
Robert N. VERIFIED CUSTOMER
Mr Chavez gave full details of my car maintenance history and answered all my questions. Good job!
2/24/2020
Demetrius P. VERIFIED CUSTOMER
Completely satisfied
2/24/2020
Leslie V. VERIFIED CUSTOMER
Thank you Pedro you made it easy, smooth sailing. Keep up the great work!
(??
2/24/2020
Mustapha O. VERIFIED CUSTOMER
Good job done
2/24/2020
Leslie A. VERIFIED CUSTOMER
My experience with Arturo Pineda and Patty Alonso could not be better. They are both valuable assets to the Toyota Dealership.
2/23/2020
America Q. VERIFIED CUSTOMER
2/23/2020
John B. VERIFIED CUSTOMER
Highly professional and knowledgeable. It was an extremes pleasure working with Jimmy in the service of our vehicle. We highly recommend Carson Toyota to purchase and service our vehicle.