I scheduled an appointment for 100,000 mile service. Dropped car off Friday night and the receptionist recorded my phone number wrong. No one could contact me and because of closing at 3 on a Saturday and no hours Sunday, I was without a car for 3 days. My employment requires use of my vehicle and I lost 3 days of work.
All because she didn't record the number and confirm my information.
8/17/2020
Stephanie K. VERIFIED CUSTOMER
Jack was a great help! He was patient and understanding. He answered all our questions and if he couldn't he found someone who could. Wonderful experience with Jack!
8/17/2020
mike c. VERIFIED CUSTOMER
Very good staff and service
8/15/2020
Brett H. VERIFIED CUSTOMER
Jacks the best
8/15/2020
KEITH G. VERIFIED CUSTOMER
Sara was amazing , professional at all times with a ton of knowledge about my vehicle , she really took the time today to teach me more about my car. Thank you !!!!!!
8/14/2020
Pamela Z. VERIFIED CUSTOMER
Jack is great! Takes care of me everytime!
8/14/2020
CHARLES ALEXANDER. VERIFIED CUSTOMER
My sales person was Zach. He was great
8/12/2020
Jeffrey W. VERIFIED CUSTOMER
Excellent charisma and customer service. Sara made my experience delightful.
8/11/2020
Jim L. VERIFIED CUSTOMER
The only thing that I had a problem with was that my inspection reset message wasn’t reset after my service visit. Thank God for YouTube :-)
8/8/2020
Pamela Z. VERIFIED CUSTOMER
Jack was super helpful! He was very professional and friendly at the same time. Service was quick.
8/6/2020
Virginia H. VERIFIED CUSTOMER
Jack was quick to respond to me and keeping me informed on status of my car.
8/4/2020
Louis D. VERIFIED CUSTOMER
It was a great service experience from start to finish!
8/2/2020
Judith F. VERIFIED CUSTOMER
Jack was very personable and helpful..as well as quick to answer any questions.
8/1/2020
WILLIAM C. VERIFIED CUSTOMER
Great service as always. Sara was personable and extremely helpful. Looking forward to my next visit.
7/30/2020
Robert E. VERIFIED CUSTOMER
Outstanding service!
7/30/2020
Elene M. VERIFIED CUSTOMER
Jack was in excellent service representative. He deserves five stars ?? ????????
7/29/2020
Kevin M. VERIFIED CUSTOMER
Very good Customer service
7/29/2020
William T. VERIFIED CUSTOMER
Took an awfully long time to solve problems. Jack updated me periodically