He helped us in every way we needed. Excellent customer service.
7/23/2020
THERESA W. VERIFIED CUSTOMER
All work is done effectively and efficiently. Everyone is always nice and respectful.
7/23/2020
ALEKSEY S. VERIFIED CUSTOMER
Excellent customer service! Thank you guys for taking care of my car, so I feel safe in the road :)
7/23/2020
ANDREW B. VERIFIED CUSTOMER
Jack's the best
7/22/2020
Virginia H. VERIFIED CUSTOMER
Jack Case clearly explained work that needed to be done. He was polite and very helpful. He showed me how to get my iPhone connected to my Bluetooth , that I was having trouble with. Jack exhibited customer service at its best!
7/21/2020
Elsa C. VERIFIED CUSTOMER
Jack is exceptional! I truly wish there were more fun loving and great personality individuals like him. It makes getting your vehicle worked on not as painful. Great job jack!
7/21/2020
Sophia S. VERIFIED CUSTOMER
Arranging the pick-up and return worked well with my schedule. The convenience was appreciated.
7/20/2020
David P. VERIFIED CUSTOMER
Jack is very professional in his dealings with customers and always provides sound advice.
7/18/2020
Bernice S. VERIFIED CUSTOMER
Jack takes very good care of me.the work that’s done on my car is perfect.very happy. Thank you bernice
7/18/2020
Patrick C. VERIFIED CUSTOMER
Your dealership continues to be brutal. I'm happy to provide feedback however this is now the 5th or 6th request. Jack and team didn't call me back when they said they would so I'm not satisfied on top of the other 4 surveys I filled out including the Google review I created. Jack is a very nice guy and I enjoy his approach to service. It is an inherent problem in the Fred Beans approach to service that is the problem, not Jack.
7/17/2020
William H. VERIFIED CUSTOMER
Great service
7/17/2020
Carlos R. VERIFIED CUSTOMER
Helpful and professional
7/17/2020
Madeline L. VERIFIED CUSTOMER
Fred Beans VW has an outstanding team of caring, helpful people-in sales and service!!!
7/17/2020
Daniel F. VERIFIED CUSTOMER
Jack found a slot to get my tire fixed! Thx Jack!
Dan Frenia
7/15/2020
Evelyne H. VERIFIED CUSTOMER
Jack was very helpful and friendly, thank you for being wonderful!
7/14/2020
Joyce B. VERIFIED CUSTOMER
Everyone was very kind, and kept me up-to-date on what was going on with my car.