The service on the vehicle was fine. It was a recall so no payment was necessary. Would’ve liked to have a no contact option (had to go into the building for both drop off and pick up).
5/16/2020
Sarah N. VERIFIED CUSTOMER
Thank you!
5/16/2020
Abdullah A. VERIFIED CUSTOMER
Jack and Sara are amazing, thank you guys for your help
5/15/2020
William S. VERIFIED CUSTOMER
Jack is an excellent service advisor
Great guy and very competent
5/15/2020
Ryan O. VERIFIED CUSTOMER
Jack was great, thanks!
5/14/2020
APOSTOLUS F. VERIFIED CUSTOMER
The only thing I might suggest is that after service may be running to a quick outside wash or something it gives a car the look of being at a dealership
5/14/2020
Michael R. VERIFIED CUSTOMER
Recall service on transmission if 2019 Jetta was not completed correctly on first visit. I have transmission fluid stains on my newly seal coated driveway due to leaking fluid. My daughter also drive to LBI and stained my paved driveway there too. Informed service writer of damage issue and never received call back or resolution for cost and time due to mistake on initial recall service.
5/14/2020
Rory L. VERIFIED CUSTOMER
Great service, great team. Keep it up!
5/12/2020
SHELDON M. VERIFIED CUSTOMER
Everyone was very friendly and helpful. Always a great experience while dealing with Fred Beans!
5/6/2020
Joseph G. VERIFIED CUSTOMER
Thanks for the help today!
5/6/2020
KAREN M. VERIFIED CUSTOMER
Great service always
4/30/2020
RYAN O. VERIFIED CUSTOMER
Jack always takes good care of me. Thanks!
4/29/2020
Caitlyn K. VERIFIED CUSTOMER
Jack was excellent and super helpful!
4/29/2020
MICHAEL S. VERIFIED CUSTOMER
The windshield replacement at 400 miles was not a Volkswagen windshield which is unacceptable. Even worse, there is a small scratch on the inside of the drivers side replacement windshield which is totally unacceptable since the windshield replacement was for scratches. This is a brand new car and should not have any scratches on the windshield.
4/28/2020
Theresa W. VERIFIED CUSTOMER
As usual everyone was polite, adhered to CDC guidelines and completed the work requested.
4/27/2020
Danette C. VERIFIED CUSTOMER
Thank you for your quick and courteous service! Be healthy
4/25/2020
DINA F. VERIFIED CUSTOMER
Thank you!!!
4/24/2020
Kayla P. VERIFIED CUSTOMER
The staff were all so pleasant and very informative on what was going on with my car