The key is always attention to detail and keeping in mind the reality people only want the enjoyment you bring by doing a great job.
8/3/2020
BRAHIM B. VERIFIED CUSTOMER
Very friendly and helpful
7/31/2020
WILLIAM S. VERIFIED CUSTOMER
Nice job!
7/30/2020
Steve D. VERIFIED CUSTOMER
I had trouble with the volume control on my steering wheel. I made an appointment with the Fred beans dealership And it was fixed within a week. This was due to driving in getting the problem diagnosed, ordering parts and the car repaired. I am very pleased with the work fees beans has done. The service team and the technician who took care of my problem. Thank you.
7/30/2020
David R. VERIFIED CUSTOMER
Joseph and the service technician went far above and beyond my expectations. My wife bought her 2019 Tiguan at this dealership and after my service experience, you have two lifetime customers.
Job well done and very much appreciated!
7/30/2020
Georges D. VERIFIED CUSTOMER
Thank you for your amazing service!
7/29/2020
Melissa W. VERIFIED CUSTOMER
Happy to complete. Have always had exceptional service from the service team at Fred Beans.
7/29/2020
CHARLENE B. VERIFIED CUSTOMER
Excessive diagnosis fees. Also was charged for shop supplies in violation of state law. I expect a refund of the shop fees.
7/28/2020
Marisol Z. VERIFIED CUSTOMER
Thank you so much for your excellent service!
7/24/2020
James W. VERIFIED CUSTOMER
The customer service was excellent.
7/22/2020
MATTHEW G. VERIFIED CUSTOMER
Excellent service!
7/22/2020
STEVEN R. VERIFIED CUSTOMER
Vehicle full disclosure of issues not provided during sales process. BJ has details. Remediation of discovered issues was not compketed fully to my satisfaction.
7/22/2020
James M. VERIFIED CUSTOMER
Efficient, upfront, and courteous
7/22/2020
Demetrios C. VERIFIED CUSTOMER
First dealer that didn’t wash car during service. Wasn’t explained cost when I received the call for repair. Battery replaced on FOB which didn’t solve problem.
7/21/2020
Jovan C. VERIFIED CUSTOMER
Very satisfied with my service experience with Mark
7/21/2020
RONDY W. VERIFIED CUSTOMER
In its most satisfying state of flattery, I would think everyone should feel the car seamed like a new car . I thank you for your honesty and time. Great job
7/20/2020
Matthew F. VERIFIED CUSTOMER
Excellent and timely service as always.
7/18/2020
STEPHANIE U. VERIFIED CUSTOMER
My car had an error light pop up in the middle of moving. Joey had me bring it in immediately and got it back to me in less than 24 hours. No issues whatsoever, just great service. I will no longer be bringing my car to NJ for service, I will be bringing it to your dealership. Thank you!
7/18/2020
DAN Z. VERIFIED CUSTOMER
Marc was super responsive and helpful. I appreciate the text alerts and how on top of it the team was.
7/17/2020
Rebecca L. VERIFIED CUSTOMER
I am grateful for the excellent service provided by The VW Devon team. Joey is a true customer service professional and Brendan took the time to understand an ongoing noise issue. The service team worked together to address and solve the issue! Thank you!!