My first visit and it was great. I was in and out in no time at all. Everyone was ver y polite and friendly.
3/18/2020
Julia G. VERIFIED CUSTOMER
I have the email that says my car would be washed and vacuumed. That did not happen. No problems with staff. They were wonderful!
3/17/2020
Dawn L. VERIFIED CUSTOMER
Everyone was friendly and it was an easy process from start to finish. We will be back the next time we need a repair. Thanks
3/15/2020
Donna C. VERIFIED CUSTOMER
Thanks for always taking such great care of my car and treating me with respect. I really appreciate it
3/14/2020
Lisa N. VERIFIED CUSTOMER
Christine is great! Glad to know there's always a friendly face when I drop my car off. She explains everything very well so I know what's happening and what to expect.
Thank you!!
3/14/2020
JOHN G. VERIFIED CUSTOMER
Stop sending me feel-good emails. I do not want to be your buddy, and this crap is very off-putting. I had an intermittent service light issue, and it still isn't fully answered. However, the reason I put 'No' in as an answer was to get to this comment box. I have no actual issues with the work that was done on my car.
Your marketing feel-good communications are annoying.
As far as following up with me, don't. That's what I do not want. I'll continue to use you for service; my complaint is minor. But I want you to leave me alone in between service sessions.
Thank you.
3/14/2020
GLORIA N. VERIFIED CUSTOMER
John is THE best when it comes to customer service. He is knowledgeable, personable, and understanding. He makes one feel valuable. Phenomenal!
3/14/2020
Courtney S. VERIFIED CUSTOMER
Excellent service as always!
3/13/2020
Katie C. VERIFIED CUSTOMER
Amazing experience! Very nice and explained all of the issues with my car. I will be bringing my car back to be serviced bu this Hyundai!
3/12/2020
JOSEPH S. VERIFIED CUSTOMER
Jon was very cordial and was quick to access my records. He answered my questions concerning my appointment and alerted me when the service was completed.
I appreciate the friendly service. I also enjoyed talking with salesman Mr. Ferdie Navoa who provided interesting information on the Hyundai Palisades.
3/10/2020
COLLEEN S. VERIFIED CUSTOMER
Kari was excellent!
3/10/2020
John S. VERIFIED CUSTOMER
Everything went great and alot faster than I had expected! Christine is great and has provided me with excellent service both times I have come in with my car since purchasing it! I look forward to doing more business with your dealership in the future!
3/10/2020
Allison G. VERIFIED CUSTOMER
Runs like a charm. Manager even held on to my kayak mounts for when rack comes in. Very pleased.
3/10/2020
BRIAN G. VERIFIED CUSTOMER
I purchased my Mazda two weeks ago at this dealership, it had a check engine light yesterday. Brought it in and John Borz took care of it right away, replaced an ignition coil and handed me the keys when it was done. Thanks John!
- BRIAN G
3/9/2020
Gloria W. VERIFIED CUSTOMER
John has always been very attentive and pleasant to deal with.
3/9/2020
David G. VERIFIED CUSTOMER
Wasn't told about the leak coming from the washer fluid reservoir.
3/8/2020
Carol P. VERIFIED CUSTOMER
MOST helpful... Thank you Christine !!!!!
3/8/2020
Helen U. VERIFIED CUSTOMER
Excellent with communication and service provided
3/8/2020
Jimmy S. VERIFIED CUSTOMER
Everyone I dealt with was extremely friendly and helpful. I am very appreciative for everything everyone had done.
3/8/2020
PAOLA S. VERIFIED CUSTOMER
The last time I came in it was without an appointment and was basically criticized for doing so. So today I made an appointment and upon my arrival was told I had nearly a two hour wait. Needless to say that is completely unacceptable. If I wait 2 hours for an oil change again it will be my last time with Fred Beans.