Excellent customer service with scheduling, drop off, details of service recommended and pick-up.
Many thanks
3/12/2020
Bernard K. VERIFIED CUSTOMER
As I had no problem with Chris. The problem was that the coupon that I showed the person that signed me was not put it into the record. Hence until I question the cashier about the cost than it was redone. Also I'm tired when I come in for a service that I asked for I'm have to explain about other services that your trying to push on me. It has to be explained that items that are done are still on your computer.This for some reason when I bring the car in at 7:30 I don't leave until after 10. I do know that your service department does not start work until 8 AM.
3/12/2020
JONATHAN B. VERIFIED CUSTOMER
Michael was a pleasure to work with.
3/12/2020
DALE P. VERIFIED CUSTOMER
Very accommodating and professional. Thank you!
3/11/2020
RANDOLPH C. VERIFIED CUSTOMER
Very thorough, informative, and personable.
That’s an appreciated combination.
3/10/2020
Cindy M. VERIFIED CUSTOMER
The service gentleman were great. Just not happy with the car. Too many problems have occurred
3/10/2020
Shane F. VERIFIED CUSTOMER
He was fast putting all of my information in which helped to get me in and out quickly, I will continue to use this dealership for their parts knowledge and service, they know what they’re talking about and if they don’t they put you in front of someone who does no bs. Great dealership. FordForLife
3/8/2020
RUSSELL M. VERIFIED CUSTOMER
My service writer was excellent, he introduced me to a salesperson who I'll probably work with when my lease is up with my current car to get into a new vehicle there
3/4/2020
Maureen C. VERIFIED CUSTOMER
Very satisfied with service I received. Michael Orliw was excellent at keeping me posted on the progress of my car. He is a credit to the Fred Beans Family.
3/4/2020
Gary P. VERIFIED CUSTOMER
Mike is an excellent service advisor. Covered everything with me in detail
3/4/2020
Joseph B. VERIFIED CUSTOMER
Give Charles a bonus!
3/4/2020
Anthony V. VERIFIED CUSTOMER
Great service
3/4/2020
Vincent C. VERIFIED CUSTOMER
He was good
3/3/2020
Lisa C. VERIFIED CUSTOMER
I bought the car in Doylestown, Mccafferty is closer and easier to get to, but it feels cold and kinda like they really don't want to be there. But not once have i had that feeling in Newtown. I am always greated like family. Mike kept me informed all day which was appreciated. They were closing early the day of my service and mike offered to stay to make sure i was able to retrieve my car so it didn't have to sit until monday. I mad it in time so he didn't have to, but that extra mile was appreciated
2/29/2020
Melissa M. VERIFIED CUSTOMER
Thanks Charles!
2/29/2020
Casmir I. VERIFIED CUSTOMER
Thank you for such a quick response to our emergency repair
2/29/2020
CLIFFORD B. VERIFIED CUSTOMER
Mike is knowledgeable, courteous, helpful and always friendly!
2/28/2020
Stephan M. VERIFIED CUSTOMER
I was greatly thankful that they got the car finished in a day