Great service. Top to bottom. Could not be happier with the service and care given to my vehicle
2/16/2020
Christine D. VERIFIED CUSTOMER
As always, teriffic experience with everyone I interact with from the moment I walk in the door to checking out.
2/16/2020
Maryann S. VERIFIED CUSTOMER
He was a pleasure to deal with.
2/16/2020
PAUL M. VERIFIED CUSTOMER
Smooth
2/14/2020
Dorothea W. VERIFIED CUSTOMER
Mr. Pavloff was professional and pleasant. In addition, the state inspection was completed in a timely manner.
2/13/2020
Helen N. VERIFIED CUSTOMER
Keep up the good work!
2/13/2020
Bryn E. VERIFIED CUSTOMER
Excellent service
2/12/2020
JOSEPH S. VERIFIED CUSTOMER
Great service
2/12/2020
Helene H. VERIFIED CUSTOMER
Got a same day appointment! Personnel were professional and efficient. I think that your company will supply an Uber when needed. Service over and above. I expect to always buy my cars from **** in Newton!
2/12/2020
Stephen J. VERIFIED CUSTOMER
I don’t do surveys but his service was excellent
2/11/2020
Stephanie W. VERIFIED CUSTOMER
Charles and Jimmy are **** awesome. Solid dudes.
2/11/2020
John K. VERIFIED CUSTOMER
Charles did a first rate job of managing my service issue
I came in for brakes, but rather than just change them and charge me.....
he showed me that they were safe but not needing changed out yet.
As a returning , former patron, that goes a long way in my comfort level of the integrity of your service department .
Well done
John K
2/10/2020
EDWARD D. VERIFIED CUSTOMER
Charles is a very detailed person. There are no suprises. A real pleasure to deal with.
2/9/2020
Brian M. VERIFIED CUSTOMER
Kept well informed...thanks
2/9/2020
MAXINE M. VERIFIED CUSTOMER
I had odd problems with the Edge trans. At first blush it seemed like it was just "breaking in". After the service dept. dug a little deeper, there was a tech bulletin on my problem. It wasn't my imagination. They reprogramed the trans and I believe they fixed the problem. Fingers crossed.
2/8/2020
Julian B. VERIFIED CUSTOMER
A+ service from Charles.
I had a flat tire and it couldn’t be patched.
A replacement was in stock and I was out the door in time for work.
2/8/2020
Robert O. VERIFIED CUSTOMER
My service was completed on time. I received help linking my cell phone. All employees were courteous and willing to help.
2/8/2020
Steven S. VERIFIED CUSTOMER
Mike was an absolute pleasure to deal with. He kept me informed all along the service process and made sure to answer any and all questions I had. I have never had a better vehicle service experience in my long history of vehicle ownership. He is an absolute asset to your company and deserves a raise !!!!
2/8/2020
ANTONIO L. VERIFIED CUSTOMER
Michael was just wonderful! Great customer service, great communication, very professional. Thank you so much. Kudos to Mike!
2/8/2020
MARK H. VERIFIED CUSTOMER
The team at FB of Newtown delivers excellent customer service!!