Have dealt with Jon on several occasions within the last few days. Had some work done, emissions testing, and inspections on several vehicles. Jon is a very professional and courteous, and is the reason I will be back to Fred **** for service.
4/3/2020
CHERYL T. VERIFIED CUSTOMER
Courteous and friendly greeting. Explained all the services and cost. My experience was great.
4/2/2020
Thomas K. VERIFIED CUSTOMER
The cost of Works was 3 times the cost I've seen it in the past.
4/2/2020
Brett N. VERIFIED CUSTOMER
Special thanks to Calvin Hagner and the technicians in service for getting my inspection completed in such short notice during these difficult times.
4/1/2020
John S. VERIFIED CUSTOMER
As usual the service dept did a great job on my Raptor truck service ! Thank you !!
3/31/2020
Mark C. VERIFIED CUSTOMER
Excellent service!!!!
3/30/2020
JOSEPH C. VERIFIED CUSTOMER
We r happy with the work
3/29/2020
MICHAEL S. VERIFIED CUSTOMER
Very pleased with service. Jon was very informative and brought some things to my attention regarding emission testing and inspections Vince I was new to PA. I will continue to have all my service done here going forward
3/28/2020
Steven M. VERIFIED CUSTOMER
Thanks for being there for everyone
3/28/2020
BRETT A. VERIFIED CUSTOMER
Jon was great to work with!
3/27/2020
David C. VERIFIED CUSTOMER
Jon Williams is a true professional, he is always a pleasure to work with. Outstanding service representative!!!
3/26/2020
Dale R. VERIFIED CUSTOMER
Always pleasant to deal with.
3/25/2020
Scott F. VERIFIED CUSTOMER
Cory did a great job keeping me informed on my vehicle's situation. Look forward to future service with the dealer based on is performance!
3/25/2020
Jed S. VERIFIED CUSTOMER
Jon was very helpful and had my Edge outside since I have asthma and can’t risk getting the Coronavirus. It would have been nice when I got there that I use the key drop off box instead of coming into the dealership.
3/24/2020
TANYA W. VERIFIED CUSTOMER
Totally satisfied as always with service department
3/23/2020
Donna C. VERIFIED CUSTOMER
Excellent service! No complaints
3/20/2020
MARY C. VERIFIED CUSTOMER
We received the car back and there was a chip in the paint by the handle on the driver door. Our salesman Raheel attempted to buff it out but was unsuccessful. He offered us to return with the vehicle on another day to have it repaired. While everyone has been very nice and accommodating, this is now a 3rd time we need to return to the dealer for this car (1- buying the car 2- bringing it back to have radio fixed and now again to have this paint chip fixed)
Everyone has been very nice and apologetic about it, however it is just inconvenient for us and our family.
3/18/2020
Nicole G. VERIFIED CUSTOMER
Thank you Cory went above and beyond, and everyone else I can in contact with ( and it was a lot of associates because my grandchildren ran thru the dealership like they owned the place) but they all went out of there way to say hello or see if we needed anything. Very much appreciated, thank you.
I personally would like to thank Gerald, his entire team at the ford dealership is proof that you truly care about the customer.
Sincerely,
Nicole G