Thank you for the pick up and return of my vehicle, so I did not have to wait at the dealership. I am in one of the highest risk categories for Covid-19. It was much appreciated,
6/16/2020
Lorraine B. VERIFIED CUSTOMER
Christophe went above and beyond being wonderful. Christophe had a driver to drive me home and to come pick me up when the car was finished.
6/16/2020
Gerald M. VERIFIED CUSTOMER
Jay did a great job.
6/16/2020
Gerald M. VERIFIED CUSTOMER
Jay did a great job.
6/16/2020
MICHAEL B. VERIFIED CUSTOMER
Service was great
7am appt rgt on time
Tks Michael
6/15/2020
Carmen B. VERIFIED CUSTOMER
Great team
6/15/2020
Vincent A. VERIFIED CUSTOMER
Fred beans team excellent!!!!
6/15/2020
Marielle P. VERIFIED CUSTOMER
I would like to thank the mechanic who worked on my Focus 2000
6/14/2020
Beverly G. VERIFIED CUSTOMER
Jay is amazing and should get a raise immediately
6/14/2020
Rhoda S. VERIFIED CUSTOMER
Was supposed to be a free inspection and ended up paying $99. $32 was just to change a bulb. Will not be back
6/13/2020
Ando S. VERIFIED CUSTOMER
Great explanation and completely satisfied for honesty!
6/13/2020
Scott N. VERIFIED CUSTOMER
Called twice to find out how we could get $115 worth of parts that I don't need restocked. Got zero calls back about this. The parts were put in my vehicle when I picked it up, which I did not want. The whole experience was a disappointment. After being a loyal Fred Beans Ford customer since 2018, I am done. Plan on taking my business to John Kennedy Ford in Conshi.
6/13/2020
Glenn P. VERIFIED CUSTOMER
Always satisfied when vehicle is in Jays hands
6/13/2020
Timothy B. VERIFIED CUSTOMER
Jay made the whole process go smoothly.
6/12/2020
Marjorie C. VERIFIED CUSTOMER
Job well done. Thank you
6/12/2020
BRIAN B. VERIFIED CUSTOMER
Awesome experience, very flexible and knowledgeable. Thanks a lot!
6/12/2020
Barry B. VERIFIED CUSTOMER
Great service, thanks
6/11/2020
Jay B. VERIFIED CUSTOMER
No issues, as expected. Thank you
6/11/2020
Stephen M. VERIFIED CUSTOMER
Very typical Fred Beans of West Chester experience. The work took longer than expected, the communication was poor, I had to continually chase answers and the payment clerk was rude. Jay at least made an effort to get my issues resolved. Whole experience is below par for a leading brand.