Great service. One suggestion during these strange times would be to put benches outside service area door for those of us who would rather not sit in the waiting room
5/18/2020
Gregory R. VERIFIED CUSTOMER
Always good service. Jay made it easy.
5/18/2020
MARTHA B. VERIFIED CUSTOMER
The virus safety measures you took re greatly appreciated
5/18/2020
John K. VERIFIED CUSTOMER
“Needs right tie rod” heard too often at inspection time. Did your guy really say “rod may separate from ball joint”?
“Needs alignment” heard too often at inspection...especially when front end alignment done three weeks ago....by Beans Rte 100 N.
I used to get clear, sensible, reasonable explanations from your service front guys...definitely miss Bob Lane. My loyalty to Beans was built around his direct honest approach. He would have checked my vehicle record “before” advising on needs.
5/18/2020
Gerald D. VERIFIED CUSTOMER
Ok
5/17/2020
Angel D. VERIFIED CUSTOMER
Jay did a great job
5/16/2020
Sharon B. VERIFIED CUSTOMER
Everything was wonderful and much appreciated!
I’m leasing the car which I really like. Unfortunately there’s no money to
buy.
5/16/2020
Ray L. VERIFIED CUSTOMER
Jay was very helpful, I would recommend fred beans to all my friends, thank you very much!
5/16/2020
Bob W. VERIFIED CUSTOMER
Very pleased with continued good service
5/16/2020
Teresa M. VERIFIED CUSTOMER
Andy was fantastic! Great communication. Let me know status every step of the way, for 2 vehicles. Noticed I needed an inspection (it was in for a completely different reason). Considered our drive time and coordinated between departments for both myself, and my husbands car. Killed several birds with one **** on this visit. Very smooth and efficient...Thank you Andy!
5/15/2020
James Y. VERIFIED CUSTOMER
Very good service during this COVID time
5/15/2020
Mark Q. VERIFIED CUSTOMER
Job well done
5/15/2020
Cameron M. VERIFIED CUSTOMER
Pick up and drop off was great.
5/15/2020
LILIYA V. VERIFIED CUSTOMER
Always the best people at Fred beans
5/14/2020
Lori P. VERIFIED CUSTOMER
Thank you for picking up and dropping off my car!
5/14/2020
Frank A. VERIFIED CUSTOMER
The service visit was quick and done professionally.
Very satisfied.
5/14/2020
William G. VERIFIED CUSTOMER
Thanks to all who helped with my service and pick up and delivery
5/14/2020
Salvatore L. VERIFIED CUSTOMER
Car was not washed upon return and I thought I was going to be provided a loaner.
Thanks.
5/13/2020
Mike E. VERIFIED CUSTOMER
Awesome service! Really pleased with our first experience at Beans!