Finally my experience was satisfying. Service review on PM was first in a long time. Much appreciated.
4/4/2020
Cheryl S. VERIFIED CUSTOMER
Ray was simply fantastic! Explained everything regarding my vehicle. Was especially diligent and sympathetic to our current affairs. I felt cared about and was truly taken care of! THANK YOU!
4/4/2020
Gregory P. VERIFIED CUSTOMER
Thanks for the great service and fast attention!
4/3/2020
Mairi S. VERIFIED CUSTOMER
jeep was fine.... but rental was a point of contention.... used minimal gas and in this pandemic,,,,, last thing I wanted to do was touch a gas pump handle... non-the less... I took the car to put 2.5 gallons of gas in! Sometimes your policy should change for the safety of your clients.
4/2/2020
Louis B. VERIFIED CUSTOMER
Rafa was exceptional
4/1/2020
DWAYNE F. VERIFIED CUSTOMER
They did an outstanding job coordinating my handicap van for recalls and service and accommodated all my needs. Thank you.
4/1/2020
Walter M. VERIFIED CUSTOMER
Everything was great. I really appreciate you guys taking in right away
3/30/2020
Derek J. VERIFIED CUSTOMER
Christopher was amazing to deal with. Very knowledgeable and responsive.
3/30/2020
Luke O. VERIFIED CUSTOMER
Everything went smoothly I was in and out in 45 minutes excellent service
3/28/2020
JOSEPH B. VERIFIED CUSTOMER
Work done on times
3/28/2020
DAVIDA S. VERIFIED CUSTOMER
Pleasant, kind staff
3/28/2020
BRIAN J. VERIFIED CUSTOMER
Richard and the team took excellent care of my car. I sincerely appreciate Richard listening to my needs and delivering the car in perfect condition. Well done. I will definitely continue to return for service.
3/27/2020
Angela O. VERIFIED CUSTOMER
Brad was extremely understanding and helpful.
3/27/2020
Barry Y. VERIFIED CUSTOMER
Rich is great to work with and is basically the main
reason why I continue to return to the service dept.
at Fred Beans Dodge Jeep Ram !
3/26/2020
Scott B. VERIFIED CUSTOMER
Ray was great, However, I think your prices are ridiculous. It seems like every time I bring my vehicle to a Fred beans dealership I get bend over the coals. I know I needed a battery but was still charged a test fee of $67 plus at $100 to replace wipers really. Wow
3/26/2020
BRIAN J. VERIFIED CUSTOMER
Richard and the team took time to listen to my thoughts and go above and beyond to meet my needs. I really appreciate the patience and consideration, excellent customer service means a lot.
3/25/2020
Warren W. VERIFIED CUSTOMER
Richard was wonderful and that he kept me apprised of the repairs as they went forward and the need to get a new amplifier and correct the problems with the radio in addition Bob Mitchel who sold me the lease on the jeep couldn’t of been more helpful throughout the week or so that I was having repairs made on my new least grand Cherokee I am very happy that I leased the wonderful top-of-the-line grand Cherokee Bob Mitchel has been stellar throughout the leasing and the repairs and so has Richard I’m so happy to do business with you Warren W
3/25/2020
Rex H. VERIFIED CUSTOMER
Excellent service. Thank you.
3/25/2020
Colleen S. VERIFIED CUSTOMER
Ray is the best! I was so impressed with his professionalism and courtesy that a bought him a cake! Lol. He’s a keeper.
3/24/2020
Marie K. VERIFIED CUSTOMER
Attentive to the situation updated on each step there was no guess work thank you to whoever trains your staff,