Chris is awesome its rare that you are greeted with someone so helpful and agreeabe. I got int my wifes car to leave and said to her, this guy Chris is great what a pleasnt experience. Keep up the good work Chris.
3/23/2020
Gwendolyn D. VERIFIED CUSTOMER
Chris rocks!! Don't ever let him leave! Give that man a raise!!!!
3/21/2020
PATRICK B. VERIFIED CUSTOMER
After researching online I choose Fred Beans over other closer dealerships, Fred Beans after all is 45 mine from my home. I came in for 4/5 recalls on my truck. I mentioned a shifting problem with my trans asked for the tech to test drive and see. Was told there would be a multi point inspection done as well. When I picked my truck up no inspection was done although the paperwork said it was. I asked about the trans and the problem and was told that the warranty on the powertrain conveniently expired just before the trans issue started. Lack of I formation lack of service. Not sure why I came to you in the first place, doubt I would recommend you to anyone either
3/21/2020
Gary D. VERIFIED CUSTOMER
Good with communication but when it came to actually billing the warranty they forgot or didn't add parts and said I had to pay for it. I had to call the warranty company and straighten things out. Had to argue about what was covered and what was not. Didn't submit for final payment from the warranty company until the end of the day,knowing everything was completed and was given excuse after excuse.
3/21/2020
Cheryl S. VERIFIED CUSTOMER
Very kind and friendly man. I had drop me off in the back of my house as our garages are in back. When it came time to pick me up he remembered to go there! I enjoyed my ride with him. Thank you!!
3/20/2020
FRANK G. VERIFIED CUSTOMER
Chris did a nice job.
3/20/2020
DAVID N. VERIFIED CUSTOMER
Nice to deal with Ray,he genuinely concerned about your satisfaction and is very accommodating. Glad he has been added to the **** Team.Karen and Dave Newman
3/19/2020
DALE G. VERIFIED CUSTOMER
Christopher was very helpful.
3/19/2020
Sarah L. VERIFIED CUSTOMER
Thanks for quick service in and out.
3/19/2020
Eligah D. VERIFIED CUSTOMER
This was the first time I used this dealership for service they exceeded my expectations, I will continue to use them thank you.
3/18/2020
Michael Y. VERIFIED CUSTOMER
Ray is great with customer service and worked with me in a very charismatic and professional manner. You can tell he is driven and really cares about what he is doing at Fred Beans. As long as Ray is there, I’ll bring my truck in for service. I did not bring it in previously because honestly, everyone else who I have ever talked to on the phone made me feel like they were too busy and it was more of a privilege to bring my truck in rather than a business opportunity for them. I really mean that too, I hesitated to even call initially. Ray sold me on your facility and seriously, you’re lucky you have him as an employee there. Give this man a damn raise.
3/18/2020
DEBORAH L. VERIFIED CUSTOMER
Oil change and tire rotation went well with Dave Stewart. Easy in and out and Rich Scott was professional.
3/18/2020
DAVID H. VERIFIED CUSTOMER
Thank you for great service during these stressful tiimes. Appreciate Rick and the cashier team.
3/18/2020
Wade F. VERIFIED CUSTOMER
Richard is great. He took care of my issue and was very personable. I like working with him.
3/17/2020
AMY S. VERIFIED CUSTOMER
My experience today was great, thank you!
3/17/2020
PATRICIA S. VERIFIED CUSTOMER
Service performed yes. Truck was dented while in the shop. Some one was supposed to call me today about it . But I never received a call...
Pat Sterling ****-****-xxxx
3/16/2020
Glen Z. VERIFIED CUSTOMER
Rafael was incredibly nice to deal with. He was thoughtful and professional. He’s the type of guy the world needs more of. I’ll look forward to bringing my vehicle to him fir the long term.
3/14/2020
MARIANNE N. VERIFIED CUSTOMER
Richard was very informative and kind throughout the whole process.
3/14/2020
Lori R. VERIFIED CUSTOMER
He is the best, kind thoughtful
3/14/2020
Rick G. VERIFIED CUSTOMER
Rafael was above and beyond friendly, kind, and made sure all was taken care of.... he is the reason I will be coming back if I need service in the future...