Mr Christopher Kellogg is completely knowledgeable and professional extremely helpful I would highly recommend
3/13/2020
Sheronda H. VERIFIED CUSTOMER
Rafael was fantastic! He kept me informed and had Derek? get me in and out!
3/13/2020
Douglas M. VERIFIED CUSTOMER
Great experience today thanks
3/12/2020
LEAH H. VERIFIED CUSTOMER
Thanks for taking great care of me today.
3/12/2020
Brett N. VERIFIED CUSTOMER
Components is my seat replacement we’re not reinstalled properly and some were broken. Oil change and front end service was good. This truck is like a black stain in my life spends more time in the shop then on the road
3/11/2020
WILSON M. VERIFIED CUSTOMER
Result of of service was 5 star. Customer service at dodge dealership was a 2 out of 5.
3/11/2020
Robert L. VERIFIED CUSTOMER
I was quoted one price the work to be done then, when I came to pick up my vehicle the price was completely different. I was told by the service manager(Brad) he was going to look into it and get back to me Monday morning. I tried calling Monday evening and was told he was unavailable.
3/9/2020
ELIZABETH K. VERIFIED CUSTOMER
Chris is always good
3/9/2020
Terrance M. VERIFIED CUSTOMER
Rich Scott gives us great service
3/8/2020
Thomas W. VERIFIED CUSTOMER
Brad, did a great job of providing excellent customer service today.
3/8/2020
MICHELLE G. VERIFIED CUSTOMER
Was told that the damage to my car was caused by me, even though there was no other damage to the car. Was told it would be over $1,000 to repair my car, even though my personal mechanic only charged me a total of $285. Was not told there would be a charge just for them to look at my car to assess the problem, and then when they were done looking at my car they told me I owed over $200 for them to look and see what the issue was. I have only owned my car for 10 months, and I paid in full for my car. I will never purchase a car from this dealership again.
3/7/2020
TERESA L. VERIFIED CUSTOMER
Friendly and helpful
3/7/2020
Samuel B. VERIFIED CUSTOMER
Thanks
3/7/2020
MATTHEW G. VERIFIED CUSTOMER
Thanks
3/5/2020
KAREN C. VERIFIED CUSTOMER
Very professional employees, very friendly and knowledgeable!
3/5/2020
Deborah R. VERIFIED CUSTOMER
Would like to speak with Fred ****
Vehicle is still not completed
Totally dissatisfied with dealer and mostly collision center
Vehicle has been in Fred beans dealership fir 2 months. Vehicle was driven in and broken by the collision center
Requesting new vehicle
Totally dissatisfied with management in all levels. Calls not returned and many lies from collision center
I do not feel that vehicle if returned will operate without additional problems.
You broke it and can’t fix it. We are notifying State Farm insurance so that you will be removed from one of their collision centers.
Monetary payment for car payments, insurance etc will be expected. Considering an attorney!
3/5/2020
Michael L. VERIFIED CUSTOMER
One of the items the car was in for service is still not functioning
3/4/2020
DEBORAH D. VERIFIED CUSTOMER
Told two hours took 5 hours
Tiur technician took lunch in middle of job and
It only took ten minutes after he returned From lunch
Taking an extra hour unnecessarily
If knew it would take five hours would have taken loaner
3/3/2020
SUSAN G. VERIFIED CUSTOMER
Very knowledgeable, polite, took time to explain service
3/3/2020
DAVID D. VERIFIED CUSTOMER
I have only one question about the emissions test. I had the emissions done prior to my visit as I was told you could not do the test as it is a two speed idle. I received my bill to find I was charged for emissions(this was corrected at time of payment) , but the sticker that I had on the vehicle was changed and I have the paperwork for the standard test. How is this possible to test this vehicle on a standard test and have a valid sticker when it requires a different test that I was told that could not be done on site?