This youngman displayed extended customer service offering continuous updates on my car's needs at this time
Treated me wwith respect and professionalism.
Actually, from my Fred Beans experience customer service is a given !!!!
Thank you
7/30/2020
Marc R. VERIFIED CUSTOMER
Jesse is top notch!
7/30/2020
FALON B. VERIFIED CUSTOMER
The best service experience is at Fred beans Subaru. They are thorough and professional. Highly recommend
7/30/2020
Thomas R. VERIFIED CUSTOMER
Very good experience and confident.
7/30/2020
Richard H. VERIFIED CUSTOMER
The repair took too long. I am a doctor and was promised a faster repair. On a positive note The car runs perfectly.
7/30/2020
Nancy F. VERIFIED CUSTOMER
When I emailed Subaru America to thank them for helping with my car's problem,they particularly commented on how helpful Fred Beans had been in the process.
7/29/2020
GERALD D. VERIFIED CUSTOMER
Thank you. I had a very pleasant experience.
7/29/2020
LESLEY W. VERIFIED CUSTOMER
First: All people involved were professional and friendly, and treated me well. However, the procedure for picking up and dropping off a loaner was long and inconvenient, and involved unnecessary exposure to multiple people and surfaces. And when picking up my car, I would have gladly walked to my car to avoid one more person sitting in it and touching surfaces. At the service desk for Subaru, staff should all have good masks (not, for example, a thin bandanna, which is known to be ineffective at blocking droplets, even when folded, and also not a mask that continually slips down and sits below the nose). Hand sanitizer at the service desk would also be helpful as customers have to handle the door to enter.
7/29/2020
Jill S. VERIFIED CUSTOMER
Wonderful communication!
7/28/2020
Amul S. VERIFIED CUSTOMER
Jesse was very kind and helpful, and I will be returning to Fred Beans in the future.
Excellent customer service skills. My oil change was pretty quick
7/27/2020
Daniel Z. VERIFIED CUSTOMER
Jesse’s communication was top notch. He was also concise and to the point on what was going on with my vehicle. The combination of getting to the point but being courteous was greatly appreciated.
Thanks,
Dan
7/27/2020
Rachel C. VERIFIED CUSTOMER
Thank you!
7/26/2020
Kathy M. VERIFIED CUSTOMER
Thank you
7/26/2020
Lawrence R. VERIFIED CUSTOMER
Great service technician!
7/25/2020
Michael M. VERIFIED CUSTOMER
All good
7/25/2020
Alexander Z. VERIFIED CUSTOMER
Excellent service and great customer attention!
7/25/2020
ELVIN O. VERIFIED CUSTOMER
Excellent service . Everything was explained and informed to me.