All employees were great but COVID policies were not clearly signed or communicated by management
5/9/2020
Arlene M. VERIFIED CUSTOMER
The service at Fred Besnd has slwsys been perfec thank you
5/8/2020
Susan W. VERIFIED CUSTOMER
Minh was very helpful and kept me informed as to what I needed and how the service was progressing. Thank you to him. Susan W
5/7/2020
Sheryl K. VERIFIED CUSTOMER
Fred Beans Subaru and Jesse They are fantastic. I look forward to seeing Jesse and going to the Store. Everyone is welcoming. Thank you Fred Beans Subaru!
5/7/2020
Michael F. VERIFIED CUSTOMER
Mark was very professional and took care of my recall and rotors for my inspection. Great job ! Thanks Mark
5/6/2020
GARY P. VERIFIED CUSTOMER
Mark was great. Answered all questions, handled any problems I had and left me with a very good feeling about your service department. Would recommend Fred Beans to anyone. Thanks again, be safe.
5/6/2020
DENISE G. VERIFIED CUSTOMER
Friendly, fast and professional. Thank you!
5/6/2020
Lori C. VERIFIED CUSTOMER
Very helpful!
5/6/2020
David M. VERIFIED CUSTOMER
Professional service as always. Tx
5/6/2020
J Gary. VERIFIED CUSTOMER
I was not completely satisfied with the total service experience today. First - I called yesterday and informed service that I had a windshield crack. I was told that the third party windshield vendor would be notified and my car would be **** all day. I was to get a loaner car. None of that happened. I left with the direction to contact my insurance company and was given the vendor phone number. Second - I needed some guidance on the navigation system. I was told I needed to come back when “chad” ( i think) was around. I don’t live close to the dealer and it is difficult for me to get to Fred ****.
5/5/2020
Janet M. VERIFIED CUSTOMER
Thank you very much. Extremely happy ????
5/5/2020
Lily R. VERIFIED CUSTOMER
Jesse is always the greatest!
5/5/2020
Odette R. VERIFIED CUSTOMER
Always get good friendly service.
5/5/2020
RUTH D. VERIFIED CUSTOMER
Very happy with service call especially the corona virus steps taken to keep all safe.
5/4/2020
Frank D. VERIFIED CUSTOMER
Always attentive and thorough. Top notch professionalism
5/4/2020
Matt H. VERIFIED CUSTOMER
Great service as always!
5/4/2020
SONIA W. VERIFIED CUSTOMER
Awesome job and was amazed at the measures taken to protect customers and the staff from COVID-19.
5/4/2020
Gerard B. VERIFIED CUSTOMER
Quick, easy and friendly.
5/3/2020
BARBARA G. VERIFIED CUSTOMER
Jesse always treats me very well
5/3/2020
Steven B. VERIFIED CUSTOMER
Jesse was very accommodating, courteous and pricing was great. Recommended additional services I needed and agreed.
He is doing a great job.
Thank you.