Jesse was very helpful, communicative and understanding. He delivers excellent customer service. I appreciate his patience and understanding amidst a particularly difficult time (Covid lockdown).
4/24/2020
Aurelia D. VERIFIED CUSTOMER
It’s always a pleasure getting my car serviced at your facility! Thank you for a great job.
4/23/2020
Henry G. VERIFIED CUSTOMER
Never had a problem always pleasure going there and the people in the office Are polite and truthful
4/23/2020
Pamela K. VERIFIED CUSTOMER
As always my experience was great! I was nervous because I live 45 minutes away and with the pandemic, I wasn’t sure how safe I would feel. I felt as safe as one can feel. The precautions taken by everyone, and the arrangement of the waiting room was as good as it gets! I always get great service at this dealership and today was no exception. The drive to Doylestown is worth it to me. I don’t want anyone else working on my car!
4/23/2020
PETER K. VERIFIED CUSTOMER
Everything looks good. Excellent service
4/23/2020
TREVOR F. VERIFIED CUSTOMER
Thank you.
4/22/2020
Melany R. VERIFIED CUSTOMER
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4/22/2020
Karl H. VERIFIED CUSTOMER
Jesse although very busy with service calls, could probably use an assistant. He was the only service manager working today. Did an outstanding job keeping things on target and getting me out in a timely manor.i appreciated his focused attention to my issues.
4/22/2020
Marguerite H. VERIFIED CUSTOMER
Thanks for taking good care of my car.
4/22/2020
DANIEL A. VERIFIED CUSTOMER
I appreciate the professionalism as well as the ease of making the appointment and thoroughness of the service.
Thank you Jesse.
4/21/2020
SUSAN G. VERIFIED CUSTOMER
Jesse was clear, informative, patient & friendly. He made it easy, especially with the loaner, which was essential for me.
4/21/2020
Joanna J. VERIFIED CUSTOMER
Great service and very kind!!! Thank you for your help!!
4/21/2020
Todd Y. VERIFIED CUSTOMER
Jesse is awesome.
4/20/2020
PAMELA F. VERIFIED CUSTOMER
As always, Jesse was helpful and courteous. I couldn’t ask for better service.
4/19/2020
John B. VERIFIED CUSTOMER
You always do a wonderful job and have great service!
Thank you!
4/18/2020
CLIFFORD K. VERIFIED CUSTOMER
The service and customer experience was professional as always.
As a finance and engineering guy, youR invoicing leaves a lot to be desired in terms of transparency.
I took sometime at home to review the invoice after I came home and concluded it read like a “b grade novel” , at check out one basically signs and makes payment blindly, without any ability to make the simplest audit/ test of reasonability.
I was game for using your new what appears to be a generic payment app. The first thing I notice was that the amount on the app did not agree with the paper invoice??
4/18/2020
Robert B. VERIFIED CUSTOMER
Jesse was outstanding and exceptional even during these trying times. He was very positive which is great to see. He is a true asset to Fred Beans and Mark is also..both have always done a consistently great job.