The cover sheet with my bill said my alignment failed. I was not notified. I called the next day & was told it barely failed & they recommended waiting. I should have been notified before getting my car.
2/23/2020
Mariah S. VERIFIED CUSTOMER
They’re already aware.
2/23/2020
Karen B. VERIFIED CUSTOMER
Service person could be more friendly and welcoming!!
2/22/2020
Gary L. VERIFIED CUSTOMER
everyone is very friendly and extremely helpful
2/22/2020
CHRSTOPHER D. VERIFIED CUSTOMER
Jesse and all the staff at Subaru consistently go above and beyond to provide exceptional customer service. It’s the reason I refer everyone to Fred Beans Subaru.
2/22/2020
MICHAEL F. VERIFIED CUSTOMER
I needed to have an oil change, etc. All good.
2/21/2020
Christina L. VERIFIED CUSTOMER
Mark and the entire service team were very polite and responsive. Waiting area was comfortable and clean which I appreciated because I brought some work with me while waiting for service to take care of my oil, maintenance and recall issues.
2/21/2020
BRENDA B. VERIFIED CUSTOMER
Andrew was friendly and knowledgeable. I really appreciated my care was completed when promised.
Thank you!
2/21/2020
Donna W. VERIFIED CUSTOMER
You did an amazing job as usual. I will only bring my Subaru to you. Thank you for being excellent. Donna W
2/21/2020
William R. VERIFIED CUSTOMER
Actually I was not pleased that the part was not available when I arrived. They had two weeks to get the part. But I had to wait until they went to another dealership to get the part. I had to wait an additional hour. I drove 35 minutes to get to the appointment. They never called to tell me they didn’t have the part yet.
2/20/2020
JANET W. VERIFIED CUSTOMER
Jessie was very helpful and the service department did all work in a very timely manor.
I think the shuttle driver was either having a stressful day or could use some tips on being courteous.
2/20/2020
CHARLES Y. VERIFIED CUSTOMER
Great team of professionals. Excellent customer communication through the entire process.
2/20/2020
Ramiro U. VERIFIED CUSTOMER
Nobody took the time to explain how my new accessory works. Even when I asked. I was expecting a better service.
2/19/2020
William C. VERIFIED CUSTOMER
Mark and the whole service team are amazing!
2/19/2020
MATTHEW G. VERIFIED CUSTOMER
Mark is the best
2/19/2020
Joseph M. VERIFIED CUSTOMER
When someone waits for their car you need to stop sending messages that the car is ready for pick up is all. Just an FYI.