The estimated time to replace a part was an hour and a half. It took over 2 1/2 hours, no one came to give me a progress report,, waiting room is very small so difficult to remain socially distanced, the Wi-Fi was very weak so I was unable to get work done, I finally went to inquire about the status of my car I was told that it was ready, then it took a long time to check out.I had intended to get help working on my navigation system but there was no more time and now I will have to return.
12/16/2020
Robert H. VERIFIED CUSTOMER
I know I can always trust all of you in the service department. Anthony is a great overseer who we can count on.
12/16/2020
James L. VERIFIED CUSTOMER
Excellent job!!!
12/15/2020
Paul B. VERIFIED CUSTOMER
Wonderful customer service
12/15/2020
Maria A. VERIFIED CUSTOMER
I was very happy with the service I received. Even adjusting my car seat for me.
12/12/2020
Christina H. VERIFIED CUSTOMER
Great service as always. I appreciate being updated on what was happening and the service team being thorough and timely.
12/12/2020
Roberta L. VERIFIED CUSTOMER
5 stars!!
12/12/2020
Olivia J. VERIFIED CUSTOMER
Great service at a great price! Anthony and Steven are awesome!!
12/12/2020
Jose O. VERIFIED CUSTOMER
Good service , good security about the pandemic
12/12/2020
Cherie/Tad B. VERIFIED CUSTOMER
The service team is and always have been welcoming, accommodating, and professional. It is delightful bringing my vehicle here.
12/12/2020
Jim D. VERIFIED CUSTOMER
5 Stars
12/12/2020
Nancy M. VERIFIED CUSTOMER
Excellent and Friendly service! I feel like I know Alejandro!!
12/10/2020
Freddy/Ralph M. VERIFIED CUSTOMER
I want to start off by saying thank you for everything you guys did to get me back in my car. I truly appreciate all the hard work . But I truly want to thank. Malissa Lucero from the day I walked in she was very helpful and kind. I know dropping off your car can be a headache at times but not once not once did I feel any stress dropping my car off . She made sure she stayed in contact every step of the way got my car Back to me sooner than expected which is a big plus I truly appreciate her excellent customer service not the first time that Melissa has help me but every single time she has gone above and beyond to make sure everything is well once again I truly appreciate Hyundai of La Quinta
12/10/2020
Marie D. VERIFIED CUSTOMER
Was safety check performed?
Want my special tire pressure cap returned.
12/10/2020
Cynthia G. VERIFIED CUSTOMER
Great customer service
12/10/2020
Sharon S. VERIFIED CUSTOMER
Efficient and professional service.
12/9/2020
Tom B. VERIFIED CUSTOMER
Melissa was excellent in every way
12/9/2020
Brook S. VERIFIED CUSTOMER
5 stars!
12/8/2020
Bobby M. VERIFIED CUSTOMER
Service Dept is great. Very happy how they keep you in the loop. I was sitting outside and a young gentleman approached me asking if I would like to have a bottled water. WOW how’s that for caring for your customers