Service was excellent but the fender that was repaired has popped back out and I need to get back in to get it fixed again please call me to schedule. Service was definitely 5 stars ???? ****-****-xxxx
9/10/2020
Dorothy O. VERIFIED CUSTOMER
Anthony Welty is what every Employer hopes for but rarely finds. I use LQHyundai because a friend recommended me simply because of Anthony. He is professional, kind and available with compassion. I can’t say enough about him. Anyone who works for him is fortunate and makes the team A plus I had a problem in LA and waited to come back so that Anthony could handle the problem. He and his staff were wonderful I have always drove MB Acura and Lexus this is my first Hyundai. I would by again just to have Anthony Welte on my side!
9/9/2020
Linda J. VERIFIED CUSTOMER
Sandra goes above and beyond for all her customers..so friendly and diligent.
9/5/2020
Marissa K. VERIFIED CUSTOMER
Poor communication about status of vehicle (for 3 days). When I picked up the car, the check engine light came on and engine was stalling about an hour after retrieving it. (The same reason why I brought it in). So, it wasn't fixed, I didn't have my car for 3 days and now I have to return it and be without a car for another 4 days (I was asked to bring it in on Tuesday 9/8/20).
Never experienced such poor communication and lack of care from you guys before.
9/5/2020
Lisa G. VERIFIED CUSTOMER
“Alex” Corona is very consciencious of his customers schedules and really bends over backwards to make repairs happen with ease. And with a smile. Alex also answers all of my questions concerning my repairs to my ‘16 Voluster. Keeps me updated and has great communication skills, always keeping a straight face to my dumb questions!
It’s a wonderful dealership-LaQuinta Hyundai, having an open door to discuss options. I would rate it a 5-star store! Thanks so much, Lisa G
9/5/2020
Michelle L. VERIFIED CUSTOMER
Alex and Sandra are awesome! Always going above and beyond in customer service.
9/5/2020
Joyce M. VERIFIED CUSTOMER
I have always been treated with respect at the la Quinta Hyundai
Service department.
9/5/2020
Joshua W. VERIFIED CUSTOMER
Sandra and all the rest of the staff were great. I always feel at home when I am there.
9/4/2020
Josh/Bonnie M. VERIFIED CUSTOMER
They helped me out with my engine and warranty great service????????
9/4/2020
Susan T. VERIFIED CUSTOMER
Sandra showed exceptional customer service to not only me but to the several others people she served during my wait. Her upbeat personality, kindness and patience were remarkable.
9/3/2020
Thomas D. VERIFIED CUSTOMER
Thank you!
9/3/2020
Shirley P. VERIFIED CUSTOMER
It’s ALL GOOD at Hyundai of la Quinta !! I was in and out in an hour!!! Best service ever. Thank you sandy!!!!
9/3/2020
Phillip L. VERIFIED CUSTOMER
Sandra was helpful, professional, courteous, and
kept me apprised of my situation. She is an asset to the organization.
9/2/2020
Jeanette R. VERIFIED CUSTOMER
Incredible service. A simple taillight bulb replacement also included a generous vehicle check and a free car wash! Thank you!
9/2/2020
Jean R. VERIFIED CUSTOMER
Would have liked my car washed- at least the outside
9/1/2020
John M. VERIFIED CUSTOMER
Good service
9/1/2020
Louis S. VERIFIED CUSTOMER
Great service and amicable employees
9/1/2020
Gikura B. VERIFIED CUSTOMER
Outstanding customer care services
9/1/2020
Charlene M. VERIFIED CUSTOMER
I made an appt at 11:30 for an oil change They said I would have to wait longer
they go to lunch at 12:00 so I came back at 1:10 and they said they would take me first which he did . I waited for an oil change and their 20 point check.
It took 3 hrs cause I left and came back.
They were very nice. I think they are short handed.
I bought my car at LaQuinta and trying to be a loyal customer but I have to pay a caregiver 20.00 an hour when I’m gone do I need faster help.
I also need help figuring some technology on my car.
They said I need to make an appt .
I know things are hard now don’t want to cause anyone a problem. Thank you