Great service! Thanks to all who contributed to my service.
3/7/2020
Michele D. VERIFIED CUSTOMER
Thank you all!!
3/6/2020
Dorothy H. VERIFIED CUSTOMER
Melissa was wonderful...very professional! She got me in and out promptly! Love Hyundai of La Quinta; always the best in quality and service!
3/6/2020
Ofelia P. VERIFIED CUSTOMER
Sanda,you did a superb job on how you greeted me and handle all my needs on my vehicle.i was a few minutes late to pick up my vehicle the evening staff was kind and curious on checking me out.i apologize for being late I make Better time ,not be late again in the near future! Thanks again!!Ofelia P
3/6/2020
Eddie F. VERIFIED CUSTOMER
Great staff
3/6/2020
Carly P. VERIFIED CUSTOMER
Great service. Pleasant customer service personnel. I am changing to this location permanently
3/5/2020
James W. VERIFIED CUSTOMER
I am very impressed by the service I have received over the last 2 years. However, what really impresses me is that everyone I observe bringing in their vehicles gets great service!
3/5/2020
Jim H. VERIFIED CUSTOMER
Fit me into schedule and got it done quickly. Always great service!
3/4/2020
Norman H. VERIFIED CUSTOMER
I was very pleased with the way I was handled by your entire team
3/3/2020
Alicia P. VERIFIED CUSTOMER
None
3/3/2020
Elizabeth S. VERIFIED CUSTOMER
Fast, friendly and excellent care!
3/2/2020
James R. VERIFIED CUSTOMER
Melissa is great to work with.
3/1/2020
Kenneth B. VERIFIED CUSTOMER
Fantastic service for a minor concern.
2/29/2020
Sang K. VERIFIED CUSTOMER
Very nice and friendly services.
2/29/2020
Ralph P. VERIFIED CUSTOMER
Melissa turned out to be exactly who I hope she would be. She did her job very very efficiently.
I was a little surprised that a single tire for my vehicle was $325.
I have been very happy with my service through Genesis.
2/29/2020
Chris J. VERIFIED CUSTOMER
My car was dropped off Saturday morning. I understand time was needed to order parts but I had to call mid day on monday to find out if parts arrived as promised and not all parts did but was told car would be done by noon on tuesday. Noon tuesday I called and they said it would be done by 3pm. Around 3pm I received a call that it was being pushed til 430pm. Then by 345 I received another call saying it wasnt gonna be done because it was the wrong part. I dont understand why it wasnt verified when delivered then communicated. I had to call your service area to know what was going on virtually everytime. Not having a car was difficult to plan when it could be picked up and had to string along my ride throughout each day just to find out I didnt need to have a friend drive me over there. It was inconvenient to find misinformation throughout the day and lost basically 2 whole days of work cause of the lack of communication from the start. I feel I shouldn't have had to be the one to call every other hour to get a straight answer.. you guys set me up with a rental last day when I finally did get word that it wasnt gonna be done. But that should have been offered first day parts didnt come in.
2/29/2020
Lana R. VERIFIED CUSTOMER
The Best Customer Service.
You have the best service team.
I am always treated very well.
2/29/2020
Jeffery G. VERIFIED CUSTOMER
Sandy was great. Did her best! My keys were "lost" for over half an hour. No fun. The quality of the body shop work was excellent.
2/28/2020
Roseann R. VERIFIED CUSTOMER
Manny was wonderful. Virginia was great.
2/28/2020
Wanda C. VERIFIED CUSTOMER
Happy for the service and the smile and caring of all staff