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Real Reviews from VERIFIED CUSTOMERS
Tony C. VERIFIED CUSTOMER
Got home and big puddle of oil under car. Sending it back down 3/4 a quart in 15mile drive. It only leaks when turbo build pressure. Tony - ****-****-xxxx
6/17/2021
Vera R. VERIFIED CUSTOMER
All good. Thanks
6/15/2021
Larry M. VERIFIED CUSTOMER
Jackie was super nice and Very helpful, as well as all in the service department, thank you all very much. Great job all!!!!
6/15/2021
Sharon J. VERIFIED CUSTOMER
We have been coming to this Volvo for over 8yrs!!and Jacquelny always go over and above , and we have referred many people to your Company!! If it wasn't for How Jacquelyn runs the Service Department, No other Like it!! We also have a Honda, and there Service Department is no where like yours!! Great Job!!!
6/15/2021
Robin O. VERIFIED CUSTOMER
I would still like to see where the water ducts on top Of sun roof down keep cleaned out- does auto car wash help or hurt?
6/14/2021
Elaine M. VERIFIED CUSTOMER
Keep up the efficient service.
6/13/2021
Lilliana M. VERIFIED CUSTOMER
Looking forward to fixing the convertible top soon
6/11/2021
Daniel B. VERIFIED CUSTOMER
Jacquelyn is always amazing!
6/8/2021
Maryann D. VERIFIED CUSTOMER
Very satisfied. Service department excells in customer service.
6/8/2021
Donald T. VERIFIED CUSTOMER
I'm new to Fort Myers. Even though my Cars 2006 I have mostly had it serviced at a Volvo dealership. The guy in the parts department was never nice to me. I don't know why. I felt like other people there were not friendly couldn't smile and will not pleasant. When you people came up with an estimate for my car every price I thought was too high and I couldn't afford it. Especially the tires. I've never felt more uncomfortable. So you people will never fix my car. But thank you for asking from my opinion
6/8/2021
Anthony T. VERIFIED CUSTOMER
8 hours agoNEW I had to have a module that I replaced programmed, and called to inquire about having it done. I was told it would be an hour of labor to do the job. labor would be 170.00. upon completion, my total went to 275.00! I was informed that there was a 76.26 fee for the "software" AFTER the job was completed, they also charged me 12.00 for shop supplies when they simply plugged in a computer to do the job... never again
6/8/2021
Douglas B. VERIFIED CUSTOMER
Jacquelyn always takes great care of me!
6/7/2021
Taunya B. VERIFIED CUSTOMER
John Becker was very good sales man
6/6/2021
Sara S. VERIFIED CUSTOMER
Your staff is fantastic but Volvo Customer Service is terrible. You pay top dollar but when there is an issue Volvo Corporate forgets who you are.
6/6/2021
Douglas H. VERIFIED CUSTOMER
Jacquie is great.
6/5/2021
Anna B. VERIFIED CUSTOMER
I love my Volvo. I also love the service that I receive. Jacque is an exceptional representative of your company. She has always done everything possible to make sure you guys were able to work with my schedule and get my car serviced. Recently my mother passed away and I had forgotten to get my car serviced before making a long trip. She was able to get me scheduled and serviced before I was scheduled to leave. Jacque is an important why I would buy my next car with Volvo! Anna B
6/5/2021
Alice D. VERIFIED CUSTOMER
Your service department is outstanding and Jacquie is a wonderful patient kind person. Thank you so much !
6/3/2021
Chrysten F. VERIFIED CUSTOMER
Even though the service took a little longer than expected, he was great about communicating with me and letting me know what was going on. Thank you for great service!
6/3/2021
Patricia T. VERIFIED CUSTOMER
My car was NOT detailed !!! As promised..
5/31/2021
Ronald M. VERIFIED CUSTOMER
Volvo Ft. Meyers service center was fantastic. We had an emergency and Dave and the service team took us in without and appointment and stuck with working out the problem until it was solved. If I lived in FL, this would be my dealer.
5/30/2021