Hello and thank you for an exceptional customer service and a job well done with an acceptable wait time. Herbert answered all my questions and verified everything was taken care that needed done (documented).
4/12/2021
Corrine M. VERIFIED CUSTOMER
Jackie is a very professional representative. She has a wonderful personality & is extremely helpful.
4/12/2021
Ran S. VERIFIED CUSTOMER
Jacky is phenomenal. Volvo is lucky to have such an asset
4/12/2021
Shawn B. VERIFIED CUSTOMER
Herbert was great! Appreciate how wonderful everyone was including Jackie and the service manager who is in the glass office.
4/12/2021
Richard D. VERIFIED CUSTOMER
Jackie is an outstanding service/customer oriented person.
4/12/2021
Lori P. VERIFIED CUSTOMER
All your team members, (George, Herbert, Jacki) are wonderful!
4/11/2021
Elizabeth Z. VERIFIED CUSTOMER
Was told part would take a day or two to come in and it took 2 weeks. Second time that happened and I had to call to find out what was going on.
4/11/2021
Anna K. VERIFIED CUSTOMER
JACQUELYN PFEIFFER IS WHY I DO BUSINESS WITH MCGRATH VOLVO.
4/11/2021
Timothy B. VERIFIED CUSTOMER
Jackie and the whole service dept have always been great, professional and welcoming-She knows us and our vehicle-I wouldn’t go anywhere else
4/9/2021
James . VERIFIED CUSTOMER
The service manager I dealt with was fantastic,
4/9/2021
Robert P. VERIFIED CUSTOMER
Jacqui did a FABULOUS JOB getting my trailer hitch installed! Love you, Bob Pulfrey ????
4/8/2021
Charles N. VERIFIED CUSTOMER
Jacqueline always takes good care of us and the work was great
4/8/2021
Carol J. VERIFIED CUSTOMER
I had a totally pleasant experience with the service department today
4/8/2021
Edward F. VERIFIED CUSTOMER
Everything was fine except the technician left tape loose on wiper arm assembly
4/7/2021
Lynn P. VERIFIED CUSTOMER
I do not know who Ms. Pfeiffer is. I worked with Ray Haislrp who was absolutely amazing. Please ensure that he received positive feedback.
Too bad this name was not even mentioned in this survey
4/7/2021
Oliver L. VERIFIED CUSTOMER
Great!
4/6/2021
Stanley G. VERIFIED CUSTOMER
Jacquelyn is very professional & courteous. Thank you .
4/5/2021
Barbara D. VERIFIED CUSTOMER
Stated replaced dead battery in key fob. Not so could not remotely lock car n I can’t seem to open fob to replace battery
4/2/2021
Margaret H. VERIFIED CUSTOMER
Jacquelyn is excellent! She always remembers me and explains the outcome of my visit so I can understand the outcome. She is the BEST!