I am so pleased with Jace’s communication!
This is my first experience with Volvo service….very satisfied.
Lost my car to Hurricane Ian….McGrath Volvo is a bright spot in the whole experience.
Thank you!
12/30/2022
Cheryl D. VERIFIED CUSTOMER
the best of the best. thanks for taking good care of me and my volvo. Cheryl D
12/29/2022
Andrea S. VERIFIED CUSTOMER
Jackie was fabulous as always. However the service team didn’t rotate my tires.
12/29/2022
Richard B. VERIFIED CUSTOMER
Great service
12/29/2022
Patricia L. VERIFIED CUSTOMER
She is a great Sales person and a wonderful person
12/28/2022
Karen P. VERIFIED CUSTOMER
Even though the technicians did not find any problems, my car is still experiencing the same issue. I also took the vehicle to another Volvo dealer and they could not find any problems either. His is perplexing.
12/28/2022
Daniel C. VERIFIED CUSTOMER
I still have not gotten any service
12/28/2022
James L. VERIFIED CUSTOMER
Very poor communication
Took 2 weeks to get a minor body work completed
Service advisor should have coordinated with body shop and kept me informed
I would leave messages and not hear back for days
I am quite upset
12/28/2022
Joseph S. VERIFIED CUSTOMER
Jennifer us the best customer service rep there. The new staff not so much.
12/27/2022
Michael B. VERIFIED CUSTOMER
Was sold a 60k vehicle w/ no brakes , 3 times in service for same , this last time appt for 8:45 am , @ 3:30pm finally on lift and was told car not ready , needed to order another sets of brake pads , only to get call next morning didn’t need pads after all only needed lubricants, picked up car on Fri 24th , given invoice for service w/ nothing written on it , got home and realized passenger front tire side slashed open down to cords , have since email Jorge and jace w/ no response , car is undriveable now , please advise
12/26/2022
Linda M. VERIFIED CUSTOMER
Jackie is wonderful to work with. Great service.
12/24/2022
Dean S. VERIFIED CUSTOMER
Service thst is expected from a Volvo dealer was provided
12/24/2022
Paul K. VERIFIED CUSTOMER
Prompt, courteous, reliable service with explanations and suggestions for ongoing care.
12/24/2022
Vicki S. VERIFIED CUSTOMER
Job well done. Thank you
12/23/2022
James G. VERIFIED CUSTOMER
Jace is awesome. Keeps me informed while waiting for my vehicle
12/23/2022
Walter W. VERIFIED CUSTOMER
We needed additional work done on the vehicle and reschedule to accommodate for the additional work. The day prior to the rescheduled appointment I called to confirm that ALL work will be done and I offered to reschedule again if it is not possible. I was told EVERYTHING can be done. The day of the appointment we were told that the wheel alignment can’t be done and the part that was ordered is broken. I can’t express how disappointed we are about this treatment! Volvo of Fort Myers had the chance to reschedule us before the appointment and missed this opportunity. We have been a customer since Dezember 2009 and have never experienced anything like this before. Does customer loyalty no longer count?
12/23/2022
Stephen Z. VERIFIED CUSTOMER
always great concern and service
12/22/2022
Peter H. VERIFIED CUSTOMER
Jackie is great. She is your greatest treasure there. Treat her well.