Tire was promised on Mon...no phone call, no response to my calls.
12/2/2022
Dave M. VERIFIED CUSTOMER
We are completely satisfied with the service, communication & interaction with everyone we dealt with. So happy to be a part of the Volvo family!
12/2/2022
Alexis D. VERIFIED CUSTOMER
I came in to get my ABS sensor replaced, and the service department let me leave with a flat tire on my front driver side!!!! A flat tire!!! I just got these tires in September, and they were good when I went in for my service. Then I was on my drive home afterwards, and realized the car was pulling to the right really bad. when I parked, I saw the tire was coming completely off the rim. Everytime that I go to this Volvo and leave I have a new problem with the car! And everyone in my family has Volvos and they have this same problem with this dealership. It’s almost like the car is being sabotaged so we have to come back and spend more money… it’s terrible that I have to worry about fixing problems made by the dealership. It’s so unsafe!
12/2/2022
Thomas M. VERIFIED CUSTOMER
Jace Steller is an outstanding service representative. He is highly knowledgeable and explains things so I can understand. Jace represents McGrath VJolvo to the highest level of professionalism and customer care.
12/1/2022
Pablo A. VERIFIED CUSTOMER
Jace continues with the excellent Service Management we are accostumed at Volvo.
12/1/2022
William G. VERIFIED CUSTOMER
Thank you Jace. Does a good job under difficult circumstances. Appreciated the offer of a loaner car, when repair time was unknown.
12/1/2022
Jacqueline M. VERIFIED CUSTOMER
I am extremely satisfied with the amazing customer service I received
12/1/2022
Kathleen K. VERIFIED CUSTOMER
First time at dealership for service and I found it to be a very good experience
12/1/2022
Cynthia S. VERIFIED CUSTOMER
Only slight disappointment would be I wasn’t told how long it would take (4 hours!). If I’d known I probably would have asked about a courtesy car. No big deal, but it was a long time to just sit there.
12/1/2022
Thomas L. VERIFIED CUSTOMER
NP
12/1/2022
Eadie S. VERIFIED CUSTOMER
I have yet to be contacted about a part ordered as well as my warranty approval & appointment.
12/1/2022
Maryam N. VERIFIED CUSTOMER
Jace was very efficient and helpful.
12/1/2022
Carol W. VERIFIED CUSTOMER
Wish the brake pads were covered by the warranty . Only 26000 miles on the xc60.
11/30/2022
John Z. VERIFIED CUSTOMER
Everybody was great!
11/30/2022
Dawn G. VERIFIED CUSTOMER
Mr. Steller isvery polite and handled my service problem completely.
He made me feel welcome and was very cheerful.
Thank you, Dawn G
11/30/2022
Aaron E. VERIFIED CUSTOMER
I’m happy with the online appointments, Volvo being on time, and the way I’m treated there. Best experience so far in my life with a dealership.
11/30/2022
Edward T. VERIFIED CUSTOMER
Jace was very good. Showed that he cared.
11/30/2022
Patricia D. VERIFIED CUSTOMER
Everyone was amazing the service was great from when I arrived to when my car was ready washed , and even vacuumed the inside. Thank you
11/29/2022
Margaret V. VERIFIED CUSTOMER
Jace was very nice, but the car wasn’t fixed. I have to bring it back tomorrow
11/29/2022
Trudy F. VERIFIED CUSTOMER
Was on time, he explained everything so I understood. A good experience.