Herbert has been a good service advisor and very professional. With that being said this service and maintenance so far has been terrible in my vehicle. I brought my vehicle in due to a check engine screen on. They had it for three days and told me nothing was wrong with my car and to come and pick it up. I used Uber all of those days to work and spent a lot of money so I was hoping that my vehicle would be fixed but when I got there the check engine screen was still on and nothing had been done to my car at all and it was still not fixed.
5/24/2022
Colette L. VERIFIED CUSTOMER
Jackie has always done a superb job!
5/24/2022
Dena B. VERIFIED CUSTOMER
It is a pleasure to visit Ft Myers Volvo dealership. Everyone is pleasant & always professional. Jorge & Jackie are precious! Sincerely, Dena B
5/24/2022
Lisa Y. VERIFIED CUSTOMER
I feel most secure in this crazy economy that the faithful management and assurance by Jackie, for my car maintenance is needed and fairly priced. She is most knowledgeable of all aspects of my car investment and care.
5/24/2022
Richard O. VERIFIED CUSTOMER
The service personnel went above and beyond and I will recommend McGrath to my friends
5/23/2022
Joel H. VERIFIED CUSTOMER
Jacky is wonderful and always provides great service.
5/22/2022
Maria G. VERIFIED CUSTOMER
Never dissatisfied or disappointed!
5/21/2022
Tina D. VERIFIED CUSTOMER
Jackie is awesome
5/21/2022
Colleen H. VERIFIED CUSTOMER
My husband called the Service Manager about the brakes on our newly purchased XC40. He told my husband to bring it in next Tuesday 8:30 am which I did. My appointment was not on the schedule, but Herb was helpful in working it in. Turns out the brakes (rotors) were part of a recall so no cost to us (Yay!). Herb was did a great job in estimating the repair time and letting me know what was available in the customer lounge while I waited (1st time here). He also explained the vehicle's service history and when I will need to bring it back for maintenance. Thumbs up to Herb for a pleasant service appointment.
5/20/2022
Victoria M. VERIFIED CUSTOMER
Jacquelyn was very friendly and professional. I’ve only been to the service department twice since owning my XC40 and I have experienced nothing but great service.
5/20/2022
Rebecca R. VERIFIED CUSTOMER
Great service, Jacquie is very pleasant & I love my car was returned cleaned inside & out!!
5/19/2022
Patrick C. VERIFIED CUSTOMER
Bought four tires however, not happy with the alinement.
Steering wheel is off center and car pulls to the right when It should drive straight. I asked for correction, but so far to no avail.
Thinking, what do I need now to do to correct this.
It’s uncomfortable, and somewhat unsafe….
Is there really anybody there to help me?
5/19/2022
Thomas M. VERIFIED CUSTOMER
Jacquie is an outstanding service representative. She explained what needed to be done and answered all my questions. Jacquie is a total professional with a great customer service attitude.
5/19/2022
Tammy K. VERIFIED CUSTOMER
Jackie is very pleasant to deal with and very helpful.
5/18/2022
Ralph P. VERIFIED CUSTOMER
Jackie is great, pleasure to work with.
5/17/2022
Kathy B. VERIFIED CUSTOMER
Excellent service Jackie always there for my needs with my vehicles I’m always returning buy from volvo best service around thank you
5/16/2022
Celeste W. VERIFIED CUSTOMER
Appreciate Jacquie’s efforts and attention today! Thanks.
5/16/2022
Carry L. VERIFIED CUSTOMER
Herbert was super helpful again. He's a great asset to your service department.