AC working like new ????????
Thanks for everything!
Russ
3/1/2022
Hanna H. VERIFIED CUSTOMER
Herbert was fantastic. Would be happy to work with him again.
3/1/2022
Craig L. VERIFIED CUSTOMER
The service rep was excellent.
3/1/2022
Gustavo F. VERIFIED CUSTOMER
Jackie always takes good care of us!
3/1/2022
Alexandre D. VERIFIED CUSTOMER
Jacqui is very knowledgeable and always provided me with great customer service. Please make sure she is happy!’n
3/1/2022
Bruce R. VERIFIED CUSTOMER
Herbert is first class.
3/1/2022
Luisa D. VERIFIED CUSTOMER
Jackie and Herbert are amazing people. They really care for their customers
3/1/2022
Jessica H. VERIFIED CUSTOMER
Herbert always helpful & polite. He and Jacki are the best!
2/26/2022
Hugh W. VERIFIED CUSTOMER
Jackie did an outstanding job. Give her a raise. All staff were great.
2/25/2022
Thomas F. VERIFIED CUSTOMER
Each time that we have 1-of our 2-Volvos (XC40 + S60; each 2019) serviced, our decision to purchase and service BOTH of these cars from / by McGrath Volvo Cars of Fort Myers is reaffirmed, when we deal with Jacquie. We recommend M.V.C.of F.M. to our family and friends because of Jacquie (AND John Bodmann [a.k.a.: "Johnny Bananas"] and Jorge Castro).
2/25/2022
Ryan S. VERIFIED CUSTOMER
Second time in a row where I have driven 30 minutes to get my car serviced, first time for the check engine, which was a “problem with the gas cap”…. Not so fast, it was not the problem and a useless fix which ended up costing me $50 and change in useless labor and my time. So I leave the store thinking everything is fixed, not even 5 miles down the road… check engine is on again!! So I schedule another appointment, this time it’s a $1100 bill for the parts needed, which should have been replaced last time. So I pay the bill, satisfied with my service, and then sure enough, this time it was 8 miles down the road, the light is on AGAIN!!!! UNBELIEVABLE. I am so frustrated with this Situation, I take full time classes as well as work and don’t have time to be driving back and forth to get useless fixes and pay for stuff that I do not need. Will be definitely be calling and potentially returning tomorrow morning. If this happens again my money will be going to Volvo Naples in the future. Thank you Jorge, Herbert and Jackie for the help they have given me, however, I have been consistently let down by the quality of service and guarantee you guys have placed on your name.
2/25/2022
Hiram C. VERIFIED CUSTOMER
Thank you! Great service always.
2/25/2022
Virginia S. VERIFIED CUSTOMER
Jackie is always helpful when I schedule and come in for service.
2/24/2022
Brian F. VERIFIED CUSTOMER
She always gets it done. Great for communicating what is being done.
Always gets the answer. Thank You
2/24/2022
Carmen R. VERIFIED CUSTOMER
That was the best service I have received in sometime. The staff was personable and made my car a priority and I felt like they treated my call like it was theirs. They understood my position of needing my car back as soon as possible and they went beyond my expectations I recommend them highly I give you 15 out of 10
2/24/2022
David F. VERIFIED CUSTOMER
Low tire alert came on. Had to pull over on busy I75 Guage tires to make sure no issues. Then had to recalibrate tpms. This should have been done after the changing of the left rear tire..
2/23/2022
Judith M. VERIFIED CUSTOMER
I received a text message early this morning saying I could either text or call I text and received no answer. I called and the first time it went to voicemail. I did not leave a message as I was not sure I would get an answer. I text again no answer. I called and this time left a message. No answer. I at least expected a call that the car was ready. No call. I live in Estero so it is not a quick ride to your showroom. My granddaughter was at FSW today so I picked her up so we were close to your showroom so we stopped in. The car was ready but the handle that was supposed to be done was not. No explanation why. Just salesman had the day off. Not very good customer service.
2/23/2022
Edgar S. VERIFIED CUSTOMER
Jacqueline was nice and informed me the progress of the service.
2/22/2022
Matthew K. VERIFIED CUSTOMER
Always impressed with the service I receive at this store the staff is exceptionally exceptionally versed in the Volvo in the experience of making repairs thank you for a great service
2/22/2022
Matthew K. VERIFIED CUSTOMER
Always impressed with the service I receive at this store the staff is exceptionally exceptionally versed in the Volvo in the experience of making repairs thank you for a great service