Unfortunately. The problem still exists after leaving the car there twice. However
The efforts made by you staff was excellent in accommodating my schedule of flying in and out of fort Myers. Also I appreciate the offer on my next visit to schedule a loaner on my next trip where I will bring the car a third time. Your support staff has gone beyond what would normally be expected
12/30/2021
Norma L. VERIFIED CUSTOMER
Excellent!
12/30/2021
Sid T. VERIFIED CUSTOMER
Jackie is the greatest….
12/29/2021
Yvan G. VERIFIED CUSTOMER
N/A
12/29/2021
Lourdes F. VERIFIED CUSTOMER
Thank you for taking care of me and my car.
Jackie is the best.
12/29/2021
Diana S. VERIFIED CUSTOMER
Jacquie was as always: outstanding!
12/29/2021
Brian R. VERIFIED CUSTOMER
Jackie is the best and a large part of the reason we keep coming back - in addition to great vehicles of course! :)
12/29/2021
Georges L. VERIFIED CUSTOMER
My experience with Volvo dealership is always pleasant, Jacqueline always makes sure that Im satisfied and happy with the service
12/24/2021
Adam C. VERIFIED CUSTOMER
> I’d like more follow-up communication updating on the status of the repairs.
> Sometimes it’s hard to reach someone in the Service Department. I get they’re busy.
> Herbert has always been polite and professional when I talk with him.
12/24/2021
Emma A. VERIFIED CUSTOMER
Jacque was very accommodating and respectful in listening to my request of time changes with regards to my appt. She took time and explained to me how it’s done and what to expect while my car is in service.
12/23/2021
Christopher C. VERIFIED CUSTOMER
Jorge Castro has legendary customer service. He explained the diagnosis of my car and how it wasn't damaged like Jiffy Lube said, scaring me into paying them mad money to replace it on the spot. All I needed was an alignment and a rotation and I was on my merry way. Thank you Volvo for employing and trusting a great and honorable man like Jorge Castro. He is nothing like Fidel. A truthful and gentle soul, excelling in job performance and customer service.
12/23/2021
Joy L. VERIFIED CUSTOMER
Great job!
12/23/2021
James M. VERIFIED CUSTOMER
She is a real asset to your service dept.
12/23/2021
Richard A. VERIFIED CUSTOMER
Took a long time good job
12/22/2021
Augusta R. VERIFIED CUSTOMER
Jackie is the Best service person ever. She is personal and makes the matter a pleasure.
12/22/2021
Kristen F. VERIFIED CUSTOMER
Jacque is always super!
12/22/2021
Julia W. VERIFIED CUSTOMER
Great job keeping in touch and explaining service. I was very pleased
12/22/2021
Thomas F. VERIFIED CUSTOMER
You are lucky to have such s great employee.
12/22/2021
John J. VERIFIED CUSTOMER
Herbert was very helpful and kept in touch. My repair was finished ahead of time. I am very pleased with your service.
12/22/2021
Judith W. VERIFIED CUSTOMER
Jackie is wonderful! She is a member of the family to us.
We have a stop-start battery condition that is hard to track down and we will need to bring it in again after Christmas. We absolutely love our XC90.