Took way to long for an oil change and they did not do the 10 point inspection and give me the results. Need to improve your game!
10/22/2021
Ian F. VERIFIED CUSTOMER
Always very happy with the service I get
10/22/2021
Carol J. VERIFIED CUSTOMER
Very good experience at service department. Service was done in a timely manner
10/21/2021
Frank H. VERIFIED CUSTOMER
Problem not fixed. Washer fluid still leaks.
10/20/2021
Maria D. VERIFIED CUSTOMER
Will do.
10/20/2021
Gabrielle S. VERIFIED CUSTOMER
I cringe every time I know I need to take my car to have it serviced. There is not enough space to explain everything that has gone wrong. Loyal customer of Volvo just wish their customer service matched up to the quality of car
10/19/2021
Thomas F. VERIFIED CUSTOMER
Jacquelyn is a pleasure to deal with; I am so pleased that she was handling the service of my vehicle. Because of her customer service (and technical) acumen, my wife and I will be planning to purchase our 2nd vehicle from McGrath Volvo Cars of Fort Myers. As long we we own Volvo's (and as long as Jaquie is working in the Service Dept.), we will never have reason to have our vehicle(s) serviced anywhere but with McGrath Volvo Cars of FM.
10/19/2021
Carla B. VERIFIED CUSTOMER
Jacque provided great service as always!
10/19/2021
.James B. VERIFIED CUSTOMER
I am from out of town and it is awful hard for me to get close to a Volvo dealership as I live in Key West and the closest one is in Miami. I explained my situation to your lady that works in service(sorry I forgot your name).She made me an appointment for Saturday morning and your service tech fixed everything I asked to get fixed. Additionally you cleaned my car up and it looked awesome. Real quality service. I couldn't ask for better service. Thanks so much for taking care of me.
10/19/2021
Lisa S. VERIFIED CUSTOMER
I have never had a bad experience with Jacquelyn!!! She has come thru for me every time, even with short notice. She is definitely an asset to the dealership.
10/18/2021
Marjory F. VERIFIED CUSTOMER
The work that was done was fantastic. Herbert was very helpful and attentive.
10/18/2021
Barry S. VERIFIED CUSTOMER
Herbert gets a 10 for service.will always ask for him the next time I go there,thanks
10/18/2021
Brien L. VERIFIED CUSTOMER
Great service!
10/18/2021
Debra H. VERIFIED CUSTOMER
She was super accommodating and communication was great!
10/17/2021
Kathleen M. VERIFIED CUSTOMER
Jackie is always very very helpful and makes me feel at ease. She always provides me with all the information I need about my vehicle. I am very pleased I get to go through Jackie when I have to bring my car in for service.
10/16/2021
Kathleen M. VERIFIED CUSTOMER
Jackie is always very very helpful and makes me feel at ease. She always provides me with all the information I need about my vehicle. I am very pleased I get to go through Jackie when I have to bring my car in for service.
10/16/2021
Gustavo F. VERIFIED CUSTOMER
Jackie always takes really good care of us.That is the reason we continue to drive a Volvo!
10/15/2021
Shenon J. VERIFIED CUSTOMER
Thank you for your great service.
10/15/2021
Teresa K. VERIFIED CUSTOMER
Service representative was great. I don’t like my radio station changed.
10/14/2021
Lesley G. VERIFIED CUSTOMER
I had great communication the day of service. 5 days later on 10/13 the check engine came on again which was the main reason I brought in the car. It doesn’t look like the issue was resolved.