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Real Reviews from VERIFIED CUSTOMERS
Gregory C. VERIFIED CUSTOMER
She didn't call me back with the estimate
10/14/2021
Alexis C. VERIFIED CUSTOMER
Professional and courteous service. A pleasant experience. Thank you.
10/14/2021
Tiffanie P. VERIFIED CUSTOMER
Jacquelyn is the best and one of the reasons I leased another Volvo. She makes the service experience enjoyable,easy and quick.
10/14/2021
James F. VERIFIED CUSTOMER
Well I have not seen the cat yet though so far the experience has been painless and complete
10/13/2021
Alexandra B. VERIFIED CUSTOMER
Had a great experience!
10/12/2021
Lisa W. VERIFIED CUSTOMER
I was told car was completely done , only to find out upon arrival parts were not in .
10/12/2021
Claudia V. VERIFIED CUSTOMER
Jacqueline is always helpful and sweet. She always remembers my name and makes me feel special. Service was excellent and thank you for washing my car.
10/12/2021
Nancy Z. VERIFIED CUSTOMER
Excellent service, maintenance and staff! A pleasure to work with Volvo of Ft. MYERS THANK YOU NZ
10/11/2021
Sue A. VERIFIED CUSTOMER
She is always pleasantly accommodating.
10/11/2021
Jona B. VERIFIED CUSTOMER
Great and promptt service
10/8/2021
Erica F. VERIFIED CUSTOMER
Working with Jackie is always a pleasure.
10/8/2021
Deborah C. VERIFIED CUSTOMER
All Jackie had always made sure that everything is just right for over 30 years!
10/8/2021
Joan H. VERIFIED CUSTOMER
Another excellent service experience with Jacquie. Kudos to Ian and Jim as well!
10/8/2021
Anthony R. VERIFIED CUSTOMER
Car was done quickly as promised and he explained what all the codes meant
10/8/2021
Deborah Y. VERIFIED CUSTOMER
Thank you for your very friendly service.
10/8/2021
Joan K. VERIFIED CUSTOMER
As always service was prompt and satisfactory….a job well done
10/8/2021
Eddie H. VERIFIED CUSTOMER
Jackie always trusts her customers with great care. She is awesome!
10/7/2021
Richard W. VERIFIED CUSTOMER
Bought the car in June. Check engine light and AC issue I was told would be taken care of before I took delivery. Service sept had it for 2 months. When I finally got it the AC still wasn’t fixed and a rumbling noise was coming from rear. Service took another week to look at it and was then told it needed a new compressor to fix AC issue and rumbling was a wheel hub. They said they would have to order the parts and would call me to bring the vehicle back in. It’s been a month since then. I’ve called and left 4-5 messages. Actually spoke to someone one time and was told someone would find out an update on parts and call me later that day. No one called. So living in Florida, I have been driving around in a car a just purchased with no or little AC for a whole month. This is by far the worst car purchase experience I have ever had. I was sold a lemon with clearly a bunch of issues (even though I was told it went through a vigorous used car inspection etc before offered for sale), the only reason I agreed to purchase was that these issues would be taken care of. That was June. It’s not October and I still haven’t had the original AC issue fixed. 4 months!!! Not to mention again that I spent thousands of dollars on an extended warranty for the vehicle and yet so far I didn’t have the car for the first 2 months, waiting on parts to fix one issue for another month. So 3 months out of my 12 month warranty wasted and issues not fixed. I might as well get a refund as apparently it takes 4 months to fix something anyway. Meanwhile I can order a compressor for my vehicle online today and have it here in 2 days. Makes zero sense!!! I have half a mind to dump the vehicle at your dealership door and hand back the keys at this point!
10/7/2021
Staci V. VERIFIED CUSTOMER
Very prompt. I love the texting communication.
10/7/2021
Joseph G. VERIFIED CUSTOMER
Great Service as always! Thank you Jacqui and Thank you Jorge for your exemplary service. I’ll always drive to you to take care of my S60 R 6-speed.
10/6/2021