She is always a great person and is a top asset to your company
Larz Spangberg
8/10/2021
Lee L. VERIFIED CUSTOMER
Jacquie is a rock star. In most enterprises there are one or two people who know every process and every person that make the enterprise run, and who leverage those people and processes to deliver value to the customer.
It’s obvious Jacquie is one of those people.
Give her a raise! (And an assistant.)
8/10/2021
John B. VERIFIED CUSTOMER
I think it was Herb that finally discovered the problem was from the oil pan after a month of maintenance or more so lack of maintenance. However prior to that I was told the plug at the bottom of the transmission would be replaced after letting it drain. I picked up the vehicle yesterday and of course the plug is not there. I’m so sick of dropping my truck off to Volvo Ft Myers I’ll do it myself or find another mechanic. It seems to me that’s what the management wanted. I don’t think the incompetence over the last month has anything to do with Herb, Once Herb was involved it seems to be fixed.
8/10/2021
John S. VERIFIED CUSTOMER
I am completely satisfied with all the services I received. Thank you.
8/9/2021
Augusta R. VERIFIED CUSTOMER
JACQUELYN PFEIFFER IS AWESOME ????. SHE TAKES CARE OF MY NEEDS AS WELL AS ALL THE OTBER CUSTOMERS. SHE HAS A PERSONAL RELATIONSHIP WITH US...SHE TREATS EACH OF US AS IF WE ARE FAMILY. SHE IS CONSIDERED OF OUR JOB SCHEDULES AND IS ALWAYS PERSONAL AND PROFESIONAL AT THE SAME TIME. SHE ALWAYS MAKE SURE YOUR SERVICES ARE TO YOUR EXPECTATIONS. SHE HAS AMAZING CUSTOMERS SERVICE SKILLS ?????
8/8/2021
Charles R. VERIFIED CUSTOMER
From the exceptional sales experience l received from my sales person Michael Hafele to the exceptional service from the service department you couldn’t ask for more
8/7/2021
Rosemary S. VERIFIED CUSTOMER
As always Jackie is awesome !!
8/7/2021
James W. VERIFIED CUSTOMER
Jackie is awesome!
8/6/2021
Gregory F. VERIFIED CUSTOMER
Great service!
8/6/2021
Mark R. VERIFIED CUSTOMER
Jackie is always attentive and informative and helpful. I think she needs a big raise. She is a asset to the dealership.
8/6/2021
Julie I. VERIFIED CUSTOMER
Jacquie is the best.
8/6/2021
David F. VERIFIED CUSTOMER
Jacque is an awesome service rep. Always pleasant and informative of what is happening to my vehicle.
8/5/2021
Debbie D. VERIFIED CUSTOMER
It was a significant warrantable failure. I can understand that there were no loaners available. I would have appreciated a return call after having left 3 messages. The car was returned with the passenger airbag not activated and a service call notice on the dash that isn’t applicable. I will need to go back in.
8/4/2021
James F. VERIFIED CUSTOMER
Well done. Hope the next experience is as good
8/4/2021
Victor R. VERIFIED CUSTOMER
Jacquie is fantastic and so are your service personnel.
8/4/2021
Jackie W. VERIFIED CUSTOMER
Herbert was very attentive. He kept checking to see how our service was progressing. As we checked out, he told us what to do to secure a loaner car at our next service.
8/4/2021
Heather H. VERIFIED CUSTOMER
Everyone there is always great to deal with and Herbert was no exception. He was a pleasure.
8/4/2021
Henry K. VERIFIED CUSTOMER
Harvick has given me attention when Miss management in the service department appeared At two different appointments. Herbert try to reconcile the situation was not originally assigned to the car but after the service manager had a Bandan the process Herbert took over and was assigned and cleared everything up. The second visit again was resolved in the scheduling and her took care of everything and followed up professionally