Driver’s seat and door have black marks on them. They need to be cleaned
Susan M
7/14/2021
Jeffrey N. VERIFIED CUSTOMER
I purchased my Volvo from McGrath Volvo 2+ years ago. I bring my vehicle there for all of my service needs. Jacquelyn Pfeiffer is my service professional and is the main reason I bring it there for maintenance.
7/14/2021
Mark L. VERIFIED CUSTOMER
Been with you now since McGrath bought the dealership and 15 years prior. Great service. Please hurry up and get Volvo to accomplish a fully electric fleet! I have vowed to never buy another gas powered car again n
7/14/2021
Ronald M. VERIFIED CUSTOMER
Herbert made my experience very easy and reassuring.
7/13/2021
Gordon C. VERIFIED CUSTOMER
Jacquelyn: very professional and knowledgeable. She is a very good service advisor. I also had a chance to interact with Ian, your service mechanic, with a recent service issue. Ian was also very professional and courteous. I would be very happy to have him work on my car again.
Thank you.
7/13/2021
Jorge Q. VERIFIED CUSTOMER
Great service and Jackie is superb!
7/12/2021
Eugene G. VERIFIED CUSTOMER
Great job help me with everything
7/11/2021
Edith G. VERIFIED CUSTOMER
All is good. Jackie is the BEST!!!!
7/11/2021
Matthew M. VERIFIED CUSTOMER
Had to order parts that took 2 days just to find out I needed another part. Picked my car up Saturday, drove it for a half hour and I got a warning that my engine was hot and to turn off the car. I've never seen that warning before. Then I got a warning that coolant was low. Figure you guys check all the fluid levels. 750 in labor just to have to return my car an hour after I picked it up. Frustrating to say the least.
7/10/2021
David F. VERIFIED CUSTOMER
Jacqui did fine...tech who couldn't find A/C problem less so. CAR remains at dealership over weekend to correct this error. Customer not impressed or pleased
7/10/2021
Fanio O. VERIFIED CUSTOMER
JACKY IS ONE OF THE BEST SERVICE ADVISORS your dealership has. I am very please with the service.
7/10/2021
Robert R. VERIFIED CUSTOMER
Our first time at McGrath and it won't be the last. Sales was a bit disappointing as when I asked about the new electric vehicles I was told to go look it up on the internet. I was trying to establish a relationship. We plan to buy an electric vehicle soon but it won't be a Volvo.I did read about it on the web bit it is too small and the range is not enough. I think. Anyway that bridge is burned.
Your service department exceeded expectations in every way and the wait was not bad. Thanks for a good service experience.
7/10/2021
Gordon C. VERIFIED CUSTOMER
Jorge is very professional and courteous as well as prompt in answering my questions and addressing any issues. . Jorge and his service department are first rate. Even though I live in Naples, I choose to drive to Ft Myers because of the quality of the service I receive.
7/9/2021
Anthony L. VERIFIED CUSTOMER
Jacquelyn is very professional and friendly at the same time.
She is knowledgeable about your product.
She really cares about our satisfaction.
7/9/2021
Larry K. VERIFIED CUSTOMER
Outstanding service and attention! Thank you all so much. 10's all the time!
7/7/2021
Terry M. VERIFIED CUSTOMER
Very satisfied with all facets of the service
7/7/2021
Donald S. VERIFIED CUSTOMER
Bad attitude,everyone that had to del with had bad attitude, not sure why, we will not come back