I brought truck in for an oil change and for a tire pressure sensor fault. Was told sensor was reset. Light came back on less than 10 miles down the road. I called and left voice-mail and also emailed a picture to Chad Swartzmiller. I do not want to drive all the way back over for that sensor. Would like it to be documented so it is for sure taken care of at next service or when I'm available to bring it over.
9/7/2021
Charles C. VERIFIED CUSTOMER
Thanks
9/7/2021
John D. VERIFIED CUSTOMER
I'd be happy to give them a great report
9/1/2021
Paul W. VERIFIED CUSTOMER
Needs to work faster. Too much talking with coworker. Job took an hour. Could have in half hour
9/1/2021
Terry B. VERIFIED CUSTOMER
very quick and polite service
9/1/2021
John L. VERIFIED CUSTOMER
it was a bit late but satisfied and good guys.
9/1/2021
John T. VERIFIED CUSTOMER
Went in for a oil change. When they changed the filter I guess it had a second seal on it that wasn’t remove and put the new filter on top of the old seal. Started the truck and it blew oil all over the engine compartment and truck. They washed the truck and sent it inside to be degreased. I sent it back because it still had oil covering the lower part of the engine. I checked the oil and it looked like it was over filled but the manager said it was ok. The truck is a 2019 platinum with 20,000 miles I hope everything is ok. John T
9/1/2021
Beverly T. VERIFIED CUSTOMER
Knowledgeabke and xourteous
8/31/2021
Dakota J. VERIFIED CUSTOMER
It was nice that it didn’t take as long this time with my car as it has in the past. Matt is a nice person, he made the wait less boring by having conversation with me.
8/31/2021
Jeremy H. VERIFIED CUSTOMER
Service was fast and the conversations with the staff were great! Thanks Jeremy
8/29/2021
Lisa W. VERIFIED CUSTOMER
Matt is very helpful and kind.
8/28/2021
Elaine B. VERIFIED CUSTOMER
Always a pleasure!
8/28/2021
Jana H. VERIFIED CUSTOMER
8am appointment 130pm pick up...Not happy
8/27/2021
Robert B. VERIFIED CUSTOMER
Ok great service as usual
8/26/2021
Dorothy W. VERIFIED CUSTOMER
Scott was top notch as always....got me in asap...kept me posted on status...and reviewed service with me. He is excellent as a service rep...dealerships need more like him.
8/26/2021
Gregory M. VERIFIED CUSTOMER
Good job
8/25/2021
Kathryn B. VERIFIED CUSTOMER
I had an appointment for 11:00am today they didn’t pull my truck into a bay until 11:27am there was open bays..... I sat there a lady came in they put her car in and done a out change and rotate her tires. She was done and on her way. I’m still sitting waiting...... 12:45 pm my truck was done oil change and tire rotation. Need to change the name it is not quite at all. Very disappointed in my service, of the service today. I was never told they are almost done??? Or nothing the young man was to busy looking at his phone if nobody was at the counter. I never left the building until my truck was done.
8/23/2021
Misti W. VERIFIED CUSTOMER
I asked for a full synthetic oil change was told they could do it and it was a synthetic blend that was used and I wasn’t informed any differently until after the fact.