I was told at first my engine was blown, after a month of my car being at the dealer they ended telling me it was just a blown gasket. I ended up being the one to always call them first to hear about any updates because they not once called to let me know how thing’s were going. After Almost two months I finally got my car back.
7/3/2021
Victoriano E. VERIFIED CUSTOMER
Muy satisfecho
7/1/2021
John S. VERIFIED CUSTOMER
Andy was very professional, courteous and helpful.
6/30/2021
Juvenal F. VERIFIED CUSTOMER
He did a Marvelous job
6/30/2021
Eddy M. VERIFIED CUSTOMER
That’s a very good service excellent
6/30/2021
Nohemy E. VERIFIED CUSTOMER
Adrian is an exceptional employee! Always a pleasure to work with him for all my car needs and concerns.
6/29/2021
Sandra H. VERIFIED CUSTOMER
Pretty much satisfied thank you!!!
6/29/2021
William A. VERIFIED CUSTOMER
Dropped my vehicle off at 10:40 am, I was told I'd receive a call when my vehicle would be ready, I only got a text message with a phone number to call or reply to via text. I texted and got no reply, called the number they provided and it ended up being an auto collision center that had nothing to do with Central Ford. It wasn't until I called at 3:50 pm that I finally got confirmation my vehicle was ready. This is the 2nd time this has happened since I've been going here since 2018. Kind of disappointing considering i was expecting a call and not once got one and the number I was provided didn't even go to the correct business.
6/29/2021
Janet M. VERIFIED CUSTOMER
very good service
6/28/2021
Orlando C. VERIFIED CUSTOMER
Andy is one of the best service Guys I’ve ran across. He did everything he said he would plus stayed in contact with me the entire time via text ,and phone conversation. Central Ford has definitely gained all my future service needs..
Orlando N Clark
6/26/2021
Juan V. VERIFIED CUSTOMER
Was really good work
6/26/2021
Katherine V. VERIFIED CUSTOMER
Everything was excellent, great customer service from Mike.
6/25/2021
Kenneth S. VERIFIED CUSTOMER
Great service
6/25/2021
Leticia M. VERIFIED CUSTOMER
I have one complaint. When I dropped off my vehicle, at 8:30 am, I was told I would be kept informed throughout the day on the progress on my vehicle, which I was not. I only received one notice around 11:00 am. At around 4:00 pm I called to see what was happening with my vehicle. In the morning I was told that I might need to leave my vehicle overnight, so I was worried I would not get my vehicle that day. When I called they said it would be ready in another hour. I wish they would called me when they realized it would take longer than anticipated so I could relax about that. Thank you.
6/24/2021
Vicente M. VERIFIED CUSTOMER
He was great. Helpful and straightforward
6/24/2021
Ruben M. VERIFIED CUSTOMER
Work was completed as promised.
6/24/2021
Eduardo M. VERIFIED CUSTOMER
Been taking my Fords to Central Ford since 2006. Very satisfied. Mr. Villasenor inspires trust.
6/20/2021
Karina F. VERIFIED CUSTOMER
N/A
6/20/2021
Clark Pacific. VERIFIED CUSTOMER
Great service
6/19/2021
Rkb Investments. VERIFIED CUSTOMER
Servando gave me an excellent service and kept me informed about the progress on my vehicle. He is very friendly and helpful and is one of the best service advisors I know.