Having to wait 30 minutes to get my car signed out is unacceptable.
2/25/2020
Jorge L. VERIFIED CUSTOMER
Everything was good, Mr. Licano was very professional
2/25/2020
Efren M. VERIFIED CUSTOMER
Satisfied with the service.
2/24/2020
Felipe R. VERIFIED CUSTOMER
Quick and easy...andrew was great
2/24/2020
Ken F. VERIFIED CUSTOMER
Andrew is the best service writer at Elmore. We left HB toyota and glad we connected with Andrew. He has always been upfront, honest and there for us on many occasions. Will continue with Andrew for the foreseeable future.
2/24/2020
Denise B. VERIFIED CUSTOMER
My appointment was at 9:00am. Was told my car would be ready at 11:30. At noon I asked about the status of my car and was told 30 more minutes. At 12:45 I was told my car was ready but the valet said my car was at the car wash. I saw my car parked in the lot but it took another 10 minutes to get my keys.
Instead of calling me, please use that time to figure out how to organize your team. At least one person should know where my car is at all times.
Thanks!!
2/24/2020
Michael Y. VERIFIED CUSTOMER
Worst experiences I have ever had with a car repair.
2/24/2020
Martin H. VERIFIED CUSTOMER
Excellent service and fast
Great attitude from the service person ( Chris)
I’m very happy
Thank you
2/23/2020
Nancy T. VERIFIED CUSTOMER
It took a little long for and oil change but I know it was a Saturday and they were busy overall I was satisfied completely they were very good to me
2/23/2020
Michael O. VERIFIED CUSTOMER
He was very nice and friendly. A great pleasure. He needs a bigger desk.
2/23/2020
Linda N. VERIFIED CUSTOMER
Thank you
2/23/2020
Tran V. VERIFIED CUSTOMER
Takes to long to locate my car everytime. Saw the guy looking lost. The people that came after me all got theirs before I did.
2/23/2020
Hung N. VERIFIED CUSTOMER
Thanks Jack!
2/23/2020
Tim B. VERIFIED CUSTOMER
Aaron provided excellent service. No problem with him. However, I believe I was over charged for the oil change. The slip said $69.99 and only higher for V8. I have a V6 but I was charged $84.99.
2/22/2020
Vicente B. VERIFIED CUSTOMER
He did a great job accommodating our needs.
2/22/2020
Virginia O. VERIFIED CUSTOMER
Your staff were attentive and professional. While waiting for my service I had a energency call and needed to leave. Your courteous mobile service provided a ride home. All my car services have been favorable, professional and expedient.
2/22/2020
Karen M. VERIFIED CUSTOMER
He was very patient knowledgeable and kind. The car was complete as promised time.
2/22/2020
Kaylie P. VERIFIED CUSTOMER
Sean Alinaghian was awesome! He was able to help me get my car serviced in under a couple hours even though they seemed very busy that day. The whole process was quick and simple! Thank you again Sean and Elmore Toyota! :)
2/21/2020
Pablo F. VERIFIED CUSTOMER
Had a great experience and was completely satisfied with the service I received. Sean was informative, polite, and assisted me with all questions and concerns I had.